Playa International Clinic - 77710 Playa del Carmen

Hours listed are incorrect. Needed urgent medical services for my fiancée while on vacation and when we got there at 10:45pm a gentleman was closing up. When we tried to ask if there was another 24 hour clinic he brushed us off and continued walking away. I hope to have a better experience when we arrive in the morning as my fiancée still needs assistance.

People at the front desk need training on costumer service. Been there a couple times because it is conveniently located near where I stay. As you walk in, the first impression is that the ladies/guy are not having a good day and they make everyone that walks in aware of that. No greeting or acknowledgement, somewhat rude and talking about personal stuff they should not be talking about in front of patients. To be a clinic, it definitely needs more care (hygiene). Dr. was nice, but I am not sure how well or if they actually follow protocol when it comes to infection control. (Dr. was wearing a face shield which was clearly dirty from saliva splash. Saliva that came from patients that could not hold their sneeze when getting the test for Covid-19. The face shield should be sanitized after every patient. Every patient’s test next to one another on top of the table. I really am concerned with whether new gloves were used after every patient since I did not see the Dr. putting on new gloves when I was in the treatment room). Patient information is also not private, everyone else in the room can hear everything. It is definitely convenient due to its location, but there are other options in the area.

top place! knowledgeable, kind and professional doctor (forgot the name). i went in for a skin rash and i was seen within 5min (around 7pm). mkre than fai pricing, 35 USD if i remember correctly. It was transparently communicated right away and written on the infor board. pharmacy next door door is also very convenient if you need any prescription. happy to recommend this place.

I went in for a last minute Covid test before our flight and they were able to take us in. It’s one of the few covid testing places in the area and the staff was super kind. The results came back within 2 hours.

Went yesterday for sinus infection. Clinic was clean and they were very helpful and made sure I understood instructions. Got medicine filled at pharmacy next door. Thank you for saving my vacation.

PCR results same day for return to Canada, best price in town!

We went to this clinic because of the advertised lower PCR test (1450 pesos instead of the usual 1700 found elsewhere) 48 hours before the flight. The nurse taking care of the tests spoke an extremely good English, was ultra nice and made the process clear and easy. Also, our results came in exactly when they were supposed to. Nothing but a great experience, we would certainly go again!

Got our PCR tests in less than 24 hours to come back to Canada. Very good clinic, just call and book your appointment. ( They also speak English). And their prices are fair! I highly recommend this clinic.