Plot Experiential Marketing Agency - 11550 Ciudad de México

Good advertising agency

Very unsatisfactory experience working with this agency. As a supplier we try to solve the "bomberazos" in times of crisis. They generate orders without formally protocolizing these and in the end "the fault lies with the supplier." A lot of disappointment in the mediation, in the end before a dissatisfaction of the End Client, as a supplier we no longer seek to win but, NOT TO LOSE. Our principles as a company is "The customer is always right and resolved". In this case, the Plot staff endeavored to disentangle themselves from the problem and we blamed by written e-mail, if not - "they did not return the merchandise to us", Is the way to generate today is by submitting others? ... VERY EASY to make others lose and they demarcate since there was only one O.C involved and the project was more expensive to take to court than to absorb the cost of it. Much success, we suggest more tact and take responsibility for the bad executions of your staff. ** Annex Conversation that deprives the return of the merchandise until "we accept a design error", even if there was no authorization, it was based on an image. Rogelio Castañeda Promotional District General Director