POCACHI® - 66220 Monterrey

Excellent service, I changed the screen of my phone here and it's super good. It wasn't very cheap but I haven't had any problems with it since.

Excellent repair service. Immediate and effective attention. They revived a Nest camera for me. Very thankful. I highly recommend them.

They did an internal "cleaning" of some gaming monitors and when I got home I realized that they left it exactly as it was. Terrible service. From the beginning I asked if they could be cleaned inside and they assured me 100% yes. a lack of respect

I took my pc here because I thought it would be a good place because of the problem that it wouldn't turn on after 3 days they gave me the diagnosis that my motherboard was failing and that it would be $4400 I don't know if they saw my face that I didn't know about This, but it was very expensive to fix a motherboard, so obviously I bought a new one and installed it and its "alleged" diagnosis, well, it failed because it wasn't the motherboard, I don't know the cause of the problem yet, but they told me it was the motherboard, imagine that I accept the repair of the motherboard so that in the end it wasn't even failing, really bad service

I wasted my money and my time. my laptop does not turn on and when I took it for the first time more than two months ago to today's date they diagnosed me with something and told me that I needed to change the fan (also I thought that the repair service started once I approved it by mail and I marked a week after that to ask the status of my laptop and they told me that they would start working on it once a deposit was made or an advance of the price of the service to which I told them that I had never been told that) and well I paid for the service and in the end I end up with the same fault two days after they returned the laptop to me and they apologized saying that what they did to it was because of a possibility that it will cause the fault. My team spent many weeks at their premises and they hardly communicated with me and if I complained they gave very ambiguous answers when I thought they were the experts. Then, for a change, when I went to get my laptop for about the 4th time, they gave me a charger that is not mine and that apart from that is shorter, and when I notified them by whatsapp, they left me on read!!. a disappointment, I got carried away by the supposed good reviews on the internet and the fame of the place the first time I went and trusted that place, a huge lack of communication and professionalism, attitudes that do not seem to change despite the various responses on the part frompocachi to reviews made here that complained about very similar things before me, promising that they would try to improve.

Excellent service! My iPhone stayed in the manzanita, I tried to repair it alone and made it worse ? haha ​​I took them with the hope that they could rescue me and that's how it was ? they always get me out of trouble and give me confidence because they know very well what they do! Super recommended.

I went to change the battery, they changed it in 2 hours and in passing they cleaned it too. Super good deal and very good job!