Portea Hotel - 77710 Playa del Carmen

Good breakfast!

Clean hotel for a cheap trip

Nice staff, good quite location, swimming pool etc.

Very nice simple hotel great customer service, good prices! great roof top pool!! Only 10 min walk to Quintana Avenida

The place was very nice. But water and no warning of it. And the halls stank of sewer gas maybe no sewer vents. Also as I was checking out they tryed to charge for a bath towel. They sent someone to check room as I checked out a count towels. But the day before the maid only gave me one. So they tryed to charge me. I seen them do this to anpther person. Must be a way they make extra money. I also noticed the water in pool was dirty and green becareful. Over all nice just a heads up. I didn't use the pool.

CLEAN and Modern New hotel, a bit far from the downtown but worth the 7 min drive. Booked last min had to pay extra but still satisfied. Clean sheets, nice bathroom, good water pressure, free coffee and juice for breakfast and overall perfect little sweet spot for solo or couple travelers.

Stayed here for New Years for 7 days. First and foremost. David at the front desk was is the absolute best. He was friendly, informative, and was always able to help. He was my favorite. Everyone else was also friendly but because we mostly came and went at night. I saw David the most. The room was comfortable for the most part. Our sliding door to the outside didn’t lock after our second night. They provide shampoo, conditioner and shower gel in the bathroom. When they would clean our room, these were never refreshed. Every other day we would have to go to the front and ask for more. The rooftop is nice. It’s very calm and relaxing. We didn’t get in the pool but we did hang out at on the roof.

Really enjoyed our 2 night stay here, location is in a quiet part of town, mostly local restaurants and street vendors. This must be a brand new hotel as everything looked fresh. Very comfortable bed with beautiful cotton linen. Big fluffy towels and lots of storage space for clothes and toiletries. There is a safe in every room and a jumbo sized TV with cable, though 99% of the channels were in Spanish. Also includes a mini fridge. Rooftop terrace is the best, lots of comfortable seating and umbrellas. The pool looked inviting, but it didn't appear very clean. Staff was courteous and helpful. Great spot!