Presta Facil - 45410 Tonalá

Good service and they render well

Good loans with moderate interest and excellent promotions

I didn't like things. Supposed sale of tent with discount prices and it was not like that, or the treatment of the employees was very bad. I hope it improves, I think when they started they had very good opportunities.

I was invited to a "tent sale" 15 days ago, which is taking place right now. On that same occasion, the cashier staff was friendly and told me about the discounts and the "price cut" of up to 30% off, but ensuring 20% ​​on the price of the label. Everything seemed fine. It should be noted that I was a good customer, until I did not return for a long time due to a terrible treatment by the staff and especially by the manager. Well, I saw almost the same people, but selling without wanting to sell and with lies. Lies: offer me additional discount help for an amount, when I knew that this is a resource from a tent sale. Sell ​​me products that have not been tested, and when you ask us to do a test do not give it to you arguing that the printer did not have toner, when it is cartridges. Among other things that have a lot of context. Attitude: They wanted to sell me expensive items (I suppose they earn on commission), and the seller did so with little or no technical information about the product he offered me, and he offered me 30% on a purchase of 3,500 Mexican pesos, onwards. When I took 2 products that added more than that, he no longer wanted to give me that 30% discount, as described below: I left my INE, because I asked to charge a cell phone that was dead (without battery), to be able to see its operation and in the meantime I went to see prices in other pawn shops to compare prices (Excellent deal, better prices and no discount, which means that a "special" sale the prices are much better). To all this, the seller heard me commenting with my family about some differences and the reason why I had bought the things I needed elsewhere and not in this branch, I was objective and that apparently made him uncomfortable and then the situation turned around much more cutting and without eagerness to treat us and offer us opportunities. This is NOT the first time I have heard that this branch has similar problems. THEIR TENT WINDOW did not work for them, I was in the morning, at noon and from 2 to 3 pm approx. Right now I'm going through and they don't have people to buy from them, only payments and endorsements or pawns. I DO NOT RECOMMEND IT and I say it responsibly. Changes are needed in general, more vision, among other things. I make my comment so that the customer service improves considerably, the training of the staff is professional, so that the sale to the public is more fair and is without deception and with the proper quality and service. SO THAT THEY MAKE CHANGES IN THEIR STAFF AND GET CLOSER TO THE CUSTOMER. Today my need for items was close to 20 thousand pesos, which could be left in this store, but I did not do it because of the little that I have already detailed and other things. Thank you for reading and giving the opportunity to give my experience to serve one and the other.

Today they are doing a special sale that has nothing special. Bad attention and things in bad condition. A static bike with things not working that when I asked they indicated that it worked very well. The prices in general are not of opportunity. Today I thought I would come out with at least 3 things, but I was immediately put off. The weather in that place felt terrible. I had an ugly experience.