Primera Plus - 36300 San Francisco del Rincón

If you buy your tickets online they give you a discount

Wi Fi is not working, seats do not recline enough.

Always clean and comfortable units for any trip, even if it is 12 hours and I checked it firsthand.

Central where you can take transportation to different points of the state. There are also routes to Jalisco, CDMX. And some other destinations.

They have neglected the cleanliness of their buses on some routes, as well as their maintenance, seats in poor condition, without WiFi service, I wish they could pay more attention to it.

I had never had to witness a scene like today, when I arrived at the offices of the green trucks in purisima in the corner, a lady was arguing with the office worker, who said in a loud voice to the lady that he did not know, that he could not report to anyone, that he could not report there, that he was only in charge of checking that the ticket was the destination they were asking for. I intervened to try to reassure them, telling the lady that if she wanted to make a complaint that she would the large central of San Pancho, after a while, the lady went for a walk and returned to sit under the door of the office, and the office worker continued to talk on the phone arguing with a certain Juana ... Later Another truck arrived from which I confused the destination and when the lady approached and asked the operator, he answered her in the same tone of. Voice that the office worker, so I called to report what happened ... then the office worker told us: if you want to report me, report me (and of course, I was already doing it) ... another truck arrived, with our destination ... One Madam told him that she was reporting it ... And I affirmed that she had done it, she came up to me and said that I will report it when I was disrespecting her, that at no time did she disrespect me (and she did not do it until that moment when the voice rose) ... I am very surprised of what happened because in all three. Years I have been traveling and taking the truck at that station I had never had to witness something like this ... I had another concept of the people of purisima, a very kind and beautiful people as well as the services provided there ... We got on the truck and I got off at the San Pancho station, I made the complaint again, when they put me on the call with a superior, one of them approached. The drivers very upset to. Telling me that this was not true, that he is present and many other things, one of his colleagues had to intervene by moving him away a little to reassure him, later the boy who is in the San Francisco office asked me to let him know the reason for my complaint , and he attended me in a good way ... I don't know what happens to his workers ... But it is not the way to treat his clients, they are embracing a service and thus the client arrives with pure rudeness, they have the obligation trying to reassure them and treat them well ... Thank you for listening and I hope you will be aware of your people ?