Prisma Envase - 03400 Ciudad de México

Terrible everything, they never have in stock what they have exhibited, they have nothing, rather you have to arrive and ask, What do they have in stock? They almost don't restock, they have been dialing for "Pandemic" for 2 years they don't stock. In addition, its delivery and collection system is terrible for anything you buy, it will take at least an hour and a half, a lot of relaxation, and all the employees are very inefficient, too bad that to pay with a card you have to wait for a guy to arrive “Because can only charge the "when the best thing is that all the girls with their computers should have a terminal, another bad thing is that if you pay with a debit or credit card they charge you an extra commission of 5% when those commissions must be absorbed by the owners of the business, not the customer, that's illegal. The benefit of paying by card is for the owners, not for the customer. (Because it sells more by accepting credit or debit cards). They already screwed up. And there is never where to park is a total chaos.

Bad experience. I found the online trade, and the products described on their page do not have all the complete information, so I asked by whatsapp about the measurements of two specific models. To which they responded with two images with a ruler. (I practice, but it seemed unprofessional, for practical purposes it works but if you are someone who requires an exact technical sheet it is not useful, they almost send me the measurements with fourths) When I went to the counter when I asked for the models that I saw on the page, they informed me that those models no longer had them. (Didn't they give me the measurements?) Anyway, after having to endure mistreatment and little desire to attend to the saleswoman (Yolanda Carmona), she complained to me because I was only going to carry one bottle of each model (Apparently they have preference or only have good attention depending on the amount to buy ) (If my company was willing to buy large quantities, they have already lost the sale) Later, when requesting the invoice of my purchase, they told me that they could not invoice me for such a small amount. (sat requires invoicing from one peso) You really need to have a lot of need to buy from this company, and the patience of santo job not to explode and treat the sellers with the same contempt that they treat you. Pity.

They have a wide assortment of containers at a very good price. Attention is very important to me and there they treat me very well and quickly

The service is lousy. The vendors have zero service attitude. I have requested quotes through WA, which is their new modality, and they take hours to respond (or they do until I write to them again). Then they just tell me they don't have what I need and they NEVER know when they're going to have that product in stock. They also don't give you any other options. I would have appreciated if they told me that they don't have something but they do have something else similar. I don't know if they work on commission but it really is a shame of service. To top it off, once you've been assigned a vendor, you can't change her, whether you like it or not.

The containers have an accessible price, the bad thing is that due to the pandemic there are not many options. The girl who attended me was friendly but inattentive, she was on her cell phone while she attended me, I didn't have to stand in line and it still took me more than 20 minutes. They should solve the supply of containers and have better attention.