Prospera - San Luis

The services are good, the facilities are easily accessible and well located, it is difficult to find a place to park and there is regularly a lot of traffic abroad.

It has been 7 days since they delivered the welfare card to the elderly and to date they have not deposited the support, a person named Arreola gave us a very good speech, but in the facts there is nothing true.

They are the most lazy people I have ever met, as it is possible that they spend 3 hours eating while they leave everyone in the street lined up in full sun, so that later they even come in with a beer in hand. I have registered for the scholarship that they must give me by obligation because I am a student of an institution registered for 2 months and today I cannot enter my curp to get the scholarship. It's amazing how they think people have their time and it seems like they want to see us beg for money. The number they give they never answer, how busy are they? Sure swallowing chips while watching facebook because the job they are supposed to have they never do. For me keep your miseries 800 pesos of scholarship that neither poorer nor richer I get with that.

The staff is friendly, but there are many older adults standing for a long time, which makes evident the poor organization and disregard for the people who need to attend this federal agency.

I went to correct the Vaccination Certificate. Although the process is simple, the staff leaves a lot to be desired. I arrived at 9 a.m. m., everything super fast, they checked the documentation at the entrance (copy of the INE, CURP and the format of the second dose of the vaccine) and they let me pass. Inside, there was no one to attend "they were having breakfast." Please wait because you needed the Certificate to be able to travel. A lack of professionalism!

I went for my Vaccination Certificate and I had the pleasure of Miss. Elizabeth Hernández, her service was very professional and kind.

They give you a phone so that you are calling to see if there are already batches and nobody answers. Neither does the venue. Not even 800, are they really giving support or just a show?

I introduced myself to the secretary at SLP, I am from Santa Maria, and I had registered my mother, (she is 84 years old) since March 2021, and they told me that I would leave after the elections. Starting in October, Nov., Dec., January and February I was asking here in the Aversi municipality, I was already benefiting, until one day they told me not to go, that when I arrived they had to notify me; I disregarded it and one day a woman from Mexquitiq said that if she wanted to know why she shouldn't go to the secretary in San Luis. I introduced myself and what would be my surprise that my mom had received it since September 2021 but since we are already in May and I never get paid, they have already been lost. My indignation is because here in the offices they checked it many times and said that it was not there, but right now it turns out that the label sheet for delivery of support in my mother's name was always there in the office and they never delivered it! Needless to say, there are always a lot of staff in the office (doing nothing) and what little they have to do, they don't do it. instead of servants of the nation; they are torturers and useless. if they are so incompetent: train them! Lic. Rosaura Campos Méndez. TAKE CARE AND ACT!