Protour Automotive Service - 72450 Puebla
3.7/5
★
based on 8 reviews
Contact Protour Automotive Service
| Address : | Calle 11 Sur 8303-B, San José Mayorazgo, 72450 Puebla, Pue., Mexico |
| Phone : | 📞 +8 |
| Website : | http://www.protour.mx/ |
| Categories : | |
| City : | Pue. |
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Abraham Garcia on Google
★ ★ ★ ★ ★ Tuve que llevarlo a otro taller porque aquí no lo hicieron bien: no calibraron bujías, fui 2 veces a balanceo y no les quedó, no hicieron la limpieza de discos, dejaron suelta una tolva de la caja y hacía ruido. Por lo que cobran pensé que serían mas profesionales. Además cobran comisión por pago con tarjeta.
 I had to take it to another workshop because they didn't do it well here: they didn't calibrate spark plugs, I went swinging twice and they didn't fit, they didn't clean the discs, they let loose a hopper from the box and it made noise. For what they charge I thought they would be more professional. They also charge a commission for card payments.
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Marco Lopez on Google
★ ★ ★ ★ ★ Pésima atención no entregan a tiempo, los costos son elevados y engañan diciendo que el coche tiene decenas de reparaciones urgentes para tratar de sacarte el mayor dinero posible. Cobran comisión por uso de tarjeta cuando no tendrían por qué hacerlo, pero es una práctica recurrente para evadir impuestos de su parte
Bad attention is not delivered on time, costs are high and they deceive by saying that the car has dozens of urgent repairs to try to get you the most money possible. They charge a card fee when they would not have to, but it is a recurring practice to avoid taxes on their part
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Octavio Nàjera on Google
★ ★ ★ ★ ★ Excelente atención y servicio. Te diagnostican y te cotizan cualquier servicio que requiera o que requerirá de forma preventiva tu auto. Muy recomendable. Instalaciones muy profesionales en el taller muy austeras en las oficinas.
Excellent attention and service. They diagnose you and quote you any service that your car requires or will require in a preventive way. Highly recommended. Very professional facilities in the very austere workshop in the offices.
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Aurelio Sánchez on Google
★ ★ ★ ★ ★ Un buen taller de servicio automotriz, lo recomiendo, son muy profesionales. Y tienen un buen horario de servicio.
A good auto service shop, I recommend it, they are very professional. And they have good service hours.
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Luis Angel Rasgado on Google
★ ★ ★ ★ ★ Es la tercera vez que llevo un auto con ellos. Esta vez por ser el mío puse mucha atención en las refacciones que usaban y en general el costo del servicio (el cual me parece algo costoso e inflaron bastante el costo de algunas refacciones). Ya tenía detectadas que piezas tenía que cambiar y almenos fueron honestos en ese punto. En general el tiempo de entrega me pareció adecuado y usaron refacciones de buena calidad o almenos decentes (amortiguadores Boge y balatas TRW) pero me perdieron mi pinza para quitar los cubre birlos.
This is the third time I have taken a car with them. This time, because it was mine, I paid a lot of attention to the parts they used and in general the cost of the service (which seems to me to be somewhat expensive and they greatly inflated the cost of some parts). I had already detected which parts I had to change and at least they were honest on that point. In general, the delivery time seemed adequate and they used good quality parts or at least decent ones (Boge shock absorbers and TRW brake pads) but they lost my pliers to remove the stud covers.
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Israel Alzaga on Google
★ ★ ★ ★ ★ CUIDADO! Te cobran por aceite sintético y te ponen multigrado mineral y el encargado te echa un choro del grado de viscosidad que nada tiene que ver con la composición del aceite. Me di cuenta al desechar las botellas y notificaré a profeco, es un total abuso y si no me doy cuenta me ensartan con 400 pesos mas. NADA RECOMENDABLE
WATCH OUT! They charge you for synthetic oil and put you multigrade mineral and the manager gives you a squeak of the degree of viscosity that has nothing to do with the composition of the oil. I noticed when I discarded the bottles and I will notify the prophet, it is a total abuse and if I don't realize it, I am skewered with 400 pesos more. NOTHING RECOMMENDED
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Bryan J. V. Ramírez on Google
★ ★ ★ ★ ★ Son excelentes. Me tratan muy bien siempre que voy. He realizado con ellos:
-Alineación y balanceo
-Cambio de amortiguadores, rótulas y bujes.
El precio está aceptable con respecto a otras refaccionarias, pero la diferencia es que en Protour son muy honestos y te dejan quedarte a ver como realizan cualquier servicio.
Lo recomiendo 5 estrellas.
They are excellent. They treat me very well whenever I go. I have done with them:
-Alignment and balancing
-Change of shock absorbers, ball joints and bushings.
The price is acceptable compared to other parts stores, but the difference is that at Protour they are very honest and let you stay to see how they perform any service.
I recommend it 5 stars.
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Rodrigo Luna on Google
★ ★ ★ ★ ★ Atienden rápido y te explican claramente lo que tiene tu auto, a veces tienen promociones de meses sin intereses
They attend quickly and clearly explain what your car has, sometimes they have promotions of months without interest
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