PuntoCero Residencial - 01180 Ciudad de México

Bad experience, everything they sell you is a lie. There is no pet zone, there is no space for children and on top of that they scare you with a fine, if children or pets are more than 15 minutes in the area, the cinema is not finished and the pool is not either, which you still pay maintenance for something nonexistent. The administration is the worst Erika and her ‘boss’ Joshep Lechuga, nefarious people, zero flexible and a solution can never be found with them. On the contrary, they are always looking for how NOT to ACTION, very unprepared people.

I have approximately 4 months waiting for a response from the Corporate in relation to inconsistencies in the established agreements. The Commercial Manager Araceli Vega refuses to give me a contact to establish communication despite multiple writings delivered to her, calls, emails and communication via WhatsApp. All the published telephones are from the sales area and in Development nobody, neither consultants nor management, give an answer. I have also sent multiple emails to the contract email without getting a response.

Terrible place, it has been a nightmare to buy nothing recommended here, the administration of the building is terrible, the maintenance costs are not clear, the rules of the place do not go according to what they sell you and the attention of the staff is deplorable. If you have a dog or children this place is a nightmare. A terrible place for you and your family, it has been published to be pet friendly and dogs are prohibited in common areas and there is no pet zone, nor does the administration give a solution, the same with the toy library, children do not have a space to play and I threaten with fines that are in a regulation that I never sign or accept. Not to mention the pool they sell you the ad for and charge you for maintenance of a pool that will not be there if not within 2 to 3 years if it does not take longer to deliver your apartment as it happened with the first tower that was almost delayed one year. There are no defined visitor drawers and the parking lots are poorly designed if you have a truck you will be hitting your wheels often. Terrible management you do not feel at home or comfortable living in this place please ask neighbors before buying.

Excellent price for the finishes and the connectivity of the apartments.

The service has met my expectations, since with details or small flaws as soon as they have been found, it has given me the attention for the necessary arrangements; and for the doubts he has always tried to solve me. The apartment is well distributed, with good lighting and pretty for my taste. Perhaps one of the bitter flavors that I take away is that when I signed the deeds it was the moment where they informed me of the maintenance amount that was higher than what I had considered, but it is something that is already being seen with the administration.

I am very comfortable with my purchase with the amenities that are already ready. You just have to book with the date and time, without having to make an additional payment to use them, unlike the condominium where I lived, which asked me for an additional fee for using any amenity. I am very happy for me, the security that the development has when it arrives is important.

Hello everyone, I am in the process of buying but I would like to know from those who live here if things have improved, I was very scared with all the comments and I want to know if I improve the issue of water management, maintenance charges, leaks , visitor parking and the things that are promised in the sale! help for a more cooperative community