Queens Boutique de Rosalba

Very good, beautiful wedding dresses ... And a lot of variety. Good attention

They have good things, parents, but the ladies are kind of rude ??? I just bought some shoes instead of everything I went to look for.

You can already see the years in the store and in the dresses, even though they have them bagged, some garments look very old, they do not have an assortment of some sizes and they try to compensate by fixing any detail in sizes with their seamstress.

I loved the wedding dresses and veils, they have super nice things and good quality but the attention of the staff is very bad. The lady who served me was very rude, had very little education and spoke very beat up. I adjusted the veil as I wanted and she told me very reluctantly that I was putting it on badly and that I should stop moving it. The thing that freaked me out the most was that after trying things on I went to change because I was already cold and he came quickly to tell me that I can't take photos when I didn't intend to take photos, nor can I because the fitting rooms are extremely small. I just wanted to put on my pants. I had to open the curtain while in my underwear to "prove" to him that I didn't have a camera and he only gave me a very ugly look after he saw that I didn't have one. If I wanted to buy there but I decided to go with the bad impression.

Great customer service, there is a wide variety of dresses and the quality shows ?? totally recommended!!

My mother-in-law suggested that I go to this boutique to buy a dress for the birthday present to my now fiancée, because she buys her dresses here and she likes them very much. I have months in the state. Well, I come from Mérida Yuc. But before going shopping she had asked about 3 of her interest and the possibility that they would take them to her home to choose the one she liked because she has not left her home since the beginning of the pandemic and from there the errors began in the attention of the staff * The 1st. say yes and leave her waiting and waiting * The 2nd. Not wanting to let me in because of my appearance because I was dressed casually in a beach jacket and jeans. Well, I have a Harley-Davidson motorcycle, in it I transported myself to the site, rang the bell and in a contemptuous way the MISS. SANDRA unopened told me what she wanted and YO? !! You see her with a tone a bit annoyed at her contempt for me, I said "Well, buy obvious" what else? !! And his ANSWER was even worse because it is a Women's Boutique I can not let it pass What is going to buy a dress? !! I told him not for me, but for my girlfriend yes !!! And obviously I did not bring her because it is a gift that I am going to give her; and I came because my mother-in-law spoke yesterday to see if it was possible that they would bring her 3 dresses that she liked and choose 1 They said yes and they never took anything And I don't know if they know my mother-in-law but she immediately changed her attitude from MISS. SANDRA and she told me "Ah yes, excuse me, young man, unless you pay for it, you can take them" And I, well, they didn't tell him anything about that? MISS SANDRA - "Please come in and excuse me" ? And only then did he open me up and with a kinder attitude he began to sample the dresses giving me the prices as an introduction until I told him I am not asking the price and I am looking for a dress like this and like this ... You very much liked the dress that we chose for me now a fiancée who was delighted with her dress; but it was annoying, uncomfortable and regrettable the experience I received of customer service from MISS SANDRA We are in 2021 and its staff continues to discriminate and treat you based on your appearance. It is very unfortunate that despite the fact that your product is good, the prestige of the establishment remains in between said by this class of people because at least I will no longer send my fiancée to make his wedding dress in this place LEAVED PHOTOS OF THE DRESS I BOUGHT, I DID NOT OFFEND HIS EMPLOYEE JUST TELL MY BAD EXPERIENCE THEREFORE IN PREVIOUS COMMENTS I LEO THAT IN THE ANSWERS THE BOUTIQUE DEFENDS A CAPA Y ESPADA TO ITS EMPLOYEES UNDER THE ARGUMENT THAT THEY HAVE BEEN IN THE MARKET FOR MANY YEARS ARGUMENTING "THAT IS SO WEIRD THAT THAT HAPPENED" QUESTIONING THE BAD EXPERIENCES OF YOUR CUSTOMERS PURCHASE MADE ON 05/14/21 IN THE NAME OF FIDEL GARCÍA JUAREZ COST OF THE DRESS $ 2999. °°

I liked the care provided to the customer. I suggest be careful with the organization because my dress was not ready to be picked up on the date written in the contract and when I received it had not yet made one of the settings. In addition, paying more attention to how the hem of the dress is cut, as my sandals suit and even though the dress was ready hem cut more than necessary. These details affecting my final experience ended with the establishment.