Quinta Los Ganzos - 76229 Tlacote el Bajo

Terrible service, the poorly educated and drunk owner, the lady who attends you through an app, bad character, without a word, without respect for the conversation, dates and times ... The place lacks good taste. The truth is all very old, rusty and dusty, everything where the tables are located ... terrible place and people who serve.

The attention of the organizer and the owner of the place are terrible, they get upset if you do not hire the complete package, at closing time they are drunk and they run to you, they run to your guests and your service providers, the next day we pick it up That was missing and he already had a meal with his relatives, with food, soft drinks, beer and even tequila from the party, which at no time was given to them. VERY EYE WHEN HIRING, YOU WILL BE ROBBED

Very bad location the bathrooms not without for a room for social events

How sad to witness that people cannot work as a team and do not accept new opinions that may even serve their business. The treatment by Meli and the owner was good but if they sign a contract, they must specify everything there in writing because they say one thing and end up doing another. In this case they told us that their waiters were waiting for the entire event and before the party they told us no, only 6 hours, after each hour cost 100 extra pesos and on the day of the event they wanted 1000 extra pesos per waiter. In addition, at the event there were many complaints about the service of the servers at Finca los Gansos, they lacked initiative, they did not offer drinks, they were not on the lookout and 2 people complained about giving dirty glasses. That has never seemed to me and in times of pandemic I think they should be more careful. As each supplier was different in the event, I made a schedule of the event that they did not take the time to read, you can see the lack of communication between the people in the room and the worst thing is that they did not know how to work with the wedding planner who supported me. They tell me that instead of working together, she felt that they were against her being aware of things and could not work together. Very dirty bathrooms and although Meli said she would take care of checking that at the event, it was not like that. She left the event long before it ended and was not aware of what she initially agreed to. We paid for another day after the event and that day they had already lowered the dogs and I feel that if they are renting space, that should not happen. They must respect because I love animals but it is uncomfortable to see them approaching the tables to ask for food from the guests, they also relieve themselves there in the grass and nobody is waiting to pick up. I think the place is very nice but they do not maintain it and are not used to serious events. The waiters in particular leave me a lot to think about and even mistrust the place because a table runner, glasses and plates were lost.

Excellent place to hold events

I really liked this very nice place to spend beautiful moments with friends or family

A quiet place to organize a small or large event with an excellent host

Very good place, suitable for all kinds of events!