RACO Auto Body Center Cancún - SM 63 entre 6 y 10. Centro
3/5
★
based on 8 reviews
Contact RACO Auto Body Center Cancún
Address : | 11 Norte Manzana 13, SM 63 entre 6 y 10. Centro, 77513 Q.R., Mexico |
Phone : | 📞 +99888 |
Postal code : | 77513 |
Website : | http://www.autobody.mx/ |
Categories : | |
City : | Q.R. |
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Fernando Rodriguez on Google
★ ★ ★ ★ ★ Pésimo servicio por parte de su equipo. Parece que te hacen el favor de arreglar tu daño, y cuando les preguntas por algo y no se sienten cómodos con la pregunta se ponen a la defensiva, su contador ( el que hace el papeleo de la entrega ni las gracias te da, no tiene actitud de servicio) entregan el auto sucio, no lo recomiendo, en verdad pésima experiencia.
Terrible service from your team. It seems that they do you the favor of fixing your damage, and when you ask them about something and they do not feel comfortable with the question they become defensive, their accountant (the one who does the paperwork for the delivery or thanks, does not have service attitude) they deliver the dirty car, I do not recommend it, really bad experience.
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Pablo Antonio Arenas Jerez on Google
★ ★ ★ ★ ★ Pésimo servicio llevo esperando 4 meses mi camioneta y me quieren entregar con partes que no cambiaron y tienen hasta pintura del choque y con una llanta ponchada que estaba nueva y dónde no tenía nada
No los recomiendo, Qualitas deberías de poner más atención de sus centros de colisiones para que den un buen servicio
Terrible service I have been waiting 4 months for my truck and they want to deliver me with parts that did not change and even have paint from the crash and with a flat tire that was new and where it had nothing
I do not recommend them, Qualitas should pay more attention to their collision centers so that they give a good service
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Noe Gonzalez on Google
★ ★ ★ ★ ★ Te piden realizar una encuesta de salida apenas te entregan el coche a destiempo (2 días después de la fecha acordada) y bueno salen detalles que hay que volver a regresar a qué los arreglen
They ask you to carry out an exit survey as soon as they deliver the car to you at the wrong time (2 days after the agreed date) and well details come out that you have to return to have them fix them
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Gaby B on Google
★ ★ ★ ★ ★ Pésimo servicio. Personal nefasto. Me entregaron mi auto super sucio. Para el daño que sufrió el coche, se tardaron siglos en entregarlo y por encima de todo me dejaron sin bateria y sin gasolina.
Terrible service. Bad staff. They gave me my super dirty car. For the damage that the car suffered, it took ages to deliver it and above all they left me without a battery and without gasoline.
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GERARDO HERNANDE R on Google
★ ★ ★ ★ ★ Fui a ver el ataúd de la reparaciones e mi auto. Me atendieron rápido y la información clara y concreta . Buen servicio
I went to see the coffin of the repairs and my car. They attended me quickly and the information was clear and concrete. Good service
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Joel coleaza on Google
★ ★ ★ ★ ★ Si tienen la oportunidad de cambiarse de taller por parte de la aseguradora haganlo. No se van a repetir. El servicio y calidad es pésimo, horrible y la atención de sus trabajadores no les importa la seguridad de sus clientes en especial del Sr Oscar Angeles que era mi asesor y cuando le comenté del desperfecto de la reparación que le hizo el taller y mi preocupación por la persona que maneja el auto en su momento me contesto "porque me preocupo por algo que aún no ha pasado" por lo que decidí retirar mi unidad y repararlo por cuenta propia. Es una lastima que Axa te mandé a este taller.
If you have the opportunity to change the workshop by the insurer, do it. They will not be repeated. The service and quality is terrible, horrible and the attention of its workers does not care about the safety of its clients, especially Mr. Oscar Angeles who was my advisor and when I told him about the damage of the repair made by the workshop and my concern for the person who drives the car at the time replied "because I'm worried about something that hasn't happened yet" so I decided to remove my unit and repair it on my own. It's a shame Axa sent you to this workshop.
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Lilia Can on Google
★ ★ ★ ★ ★ Muy mala experiencia desde un inicio. Su teléfono en la sucursal de Cancun se encuentra descolgado y hay que ir hasta las instalaciones ¡ah! Pero resulta que solo atienden por cita. No llegue a este taller por recomendación ni por gusto, sino porque me chocaron. Y ya empece a preocuparme al leer sobre la mayoría de los comentarios. Y si lo creo mi auto lleva una semana ahí y aún no se ha valuado.
Very bad experience from the beginning. Your phone at the Cancun branch is off the hook and you have to go to the facilities. Ah! But it turns out that they only attend by appointment. I did not come to this workshop by recommendation or by choice, but because I was shocked. And I already started to worry when reading about most of the comments. And yes, my car has been there for a week and it still hasn't been appraised.
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Guillermo Krafft on Google
★ ★ ★ ★ ★ Best service!
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