Redpack - 93310 Poza Rica de Hidalgo

2.7/5 based on 8 reviews

About Redpack

6. Means to exercise the rights of Access, Rectification, Cancellation or Opposition (ARCO) AND/OR REVOCATION OF CONSENT.

As a mechanism for the exercise of such rights, as well as to revoke your consent for the processing of your personal data have been implemented through the submittal of the respective request with the Responsible Party, either personally at the address thereof or by sending an e-mail to the previously indicated e-mail.

For further information regarding the procedure for exercising rights and/or revocation of consent, such as deadlines or when admissible, please contact us via email, phone and email as mentioned above.

Contact Redpack

Address :

Veracruz 201, Esq, Querétaro, México, 93310 Poza Rica de Hidalgo, Ver., Mexico

Phone : 📞 +7897
Website : http://www.redpack.com.mx/
Categories :
City : Ver.

Veracruz 201, Esq, Querétaro, México, 93310 Poza Rica de Hidalgo, Ver., Mexico
G
Guadalupe salazar peña on Google

El número de teléfono que tienen no lo contestan mejor deberían de quitarlo. Pésima atención. Primera y última vez que elijo esa paqueteria
The phone number they have is not answered better they should remove it. Terrible attention. First and last time I choose that package
H
Hernandez'O on Google

Exelente establecimiento, muuy buens atencion.
Excellent establishment, very good attention.
L
Luis Vidal on Google

Porquería de paquetería, me han hecho un envío el día 26 de febrero, llegó a bodega de poza rica el día 1 y hoy es 7 de marzo y según vienen a casa y no entregan y llamo y no solucionan nada, creo Profeco si pondrá atención
Parcel crap, they sent me a shipment on February 26, it arrived at the Poza Rica warehouse on the 1st and today is March 7th and as they come home and they don't deliver and I call and they don't solve anything, I think Profeco will pay attention
C
Cruz Pozos Camila on Google

Pesimoo!!! Mi paquete está ahí desde el 1 de abril y ya es 25, según hoy me llega pero nada! Si no me llega lo reportare! Para que quieren los paquetes guardados? HORRIBLE
Terrible!!! My package has been there since April 1 and it's already 25, according to today it arrives but nothing! If it doesn't arrive, I'll report it! What do you want the saved packages for? AWFUL
Z
Zuri Padron on Google

Llegué después de las 2 de la tarde un lunes para hacer un envío, cuando me dijeron que la oficina estaba cerrada hasta las 3, así que regresé a las 3 y me salen con que ya iban a cerrar que volvían abrir hasta la siguiente semana, me quedé un rato más para hablar directamente a Red pack y reportar las malas prácticas de la oficina a lo cual sí me tomaron mi queja y prometen darle seguimiento. Estuve unos 15 min más y en ese tiempo llegaron dos personas a los cuales les recibieron sin problemas. Espero sirva de algo mi reporte.
I arrived after 2 in the afternoon on a Monday to make a shipment, when they told me that the office was closed until 3, so I came back at 3 and they told me that they were going to close that they would reopen until the following week, I stayed a while longer to speak directly to the Red Pack and report the bad practices of the office, which they did take my complaint to and they promise to follow up. I stayed about 15 minutes more and in that time two people arrived and were received without problems. I hope my report is of some use.
N
Nimbe Thalia Santiago Bohero on Google

Menos - 10 estrellas. Pésimo servicio!! Tarda demasiado tiempo en llegar la paqueteria, el número que muestra para servicio al cliente no contestan, la estación de poza rica no funciona para recoger pedidos y ahí no te pueden dar informes de tu paquete. Entonces uno no sabe donde está el pedido ya que muchas veces en la página no actualizan el estatus
Minus - 10 stars. Terrible service!! It takes too long for the package to arrive, the number it shows for customer service is not answered, the Poza Rica station does not work to pick up orders and there they cannot give you reports of your package. So one does not know where the order is since many times the status is not updated on the page.
A
Almita NogueraE on Google

Pues hablo en mi experiencia, para mí es una paquetería muy buena? exelente servicio ? me han llegado mis cosas correctamente ? pero lo malo es que queda mucho días en sucursal y tardan un poco en entregar? hay veces que llegan súper rápido ? pero para mí sigue siendo muy buena paquetería ?
Well, I speak from my experience, for me it is a very good package? excellent service? my things have arrived correctly? but the bad thing is that there are many days left in the branch and they take a while to deliver? sometimes they arrive super fast? but for me is still very good parcel ?
k
karla Rodriguez on Google

Pésimo servicio. Se supone que mi paquete es gratis ya que pago un precio por el cual me marca que no me cobraran extra. Y la persona que me deja el paquete me COBRA y afuerza me espera afuera de mi domicilio. Me dice que se les tiene que pagar para su "Refresco" y no se me hace justo la verdad. ¿Cómo podría cambiar de paqueteria? Ya que donde hago mis pedidos me manda está paqueteria y no quiero. Aparte también me habla lo de unas 3 o 4 horas antes por ejemplo me habla a las 16:00 que según ya va a dejarme mi pedido y yo lo espero toda la tarde para que al final llegue a las 19:30 más o menos. Muy tarde
Terrible service. My package is supposed to be free since I pay a price for which it tells me that they will not charge me extra. And the person who leaves me the package CHARGES me and forces me to wait outside my home. He tells me that they have to pay for their "Refreshment" and the truth is not fair to me. How could I change the package? Since where I place my orders they send me this package and I don't want it. Besides, he also talks to me about 3 or 4 hours before, for example, he talks to me at 4:00 p.m. that he is going to leave my order and I wait for him all afternoon so that he finally arrives at 7:30 p.m. more or less. Very late

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