Redpack - 57460 Nezahualcóyotl

There is no worse thing in the world of mortals who deceive the public with a schedule that is far from reality. The Av. Siete branch clearly indicates that it closes at 2:30 p.m., however today they decided to close earlier and of course the opening time in the afternoon is not at 3:30 p.m. as indicated, but at 3:45 p.m. the neighborhood announces it. Suggestion: no one is going to demonize them if they are better honest and correct with closing time at 2:00 p.m. and reopening in the afternoon at 4:00 p.m.

Unfortunately I give it a star because I ordered a package from Sunday in fast delivery of 1 day and they brought it to me until yesterday; They never spoke to me to tell me about the delay they had with my delivery and I better cancel the package. DO NOT TRUST THIS DELIVERY CHAIN ​​THAT WILL ONLY MAKE YOUR BUSINESS BAD

Speed, good treatment and very easy to get to. Hours are 10 a.m. to 6 p.m. Monday through Friday. Saturday I'm not sure. Arrive before 5:30 p.m. because the service by the employee becomes very rude and despotic, because even when they close at 6:00 p.m. they no longer receive you after 17:30

Because they tell them to be at 2 on Saturday if they stop receiving at 1, I came from far away and they did not attend to me

The service is terrible, the girl who attends left me waiting outside for 20 minutes because she was talking on the phone. She reluctantly attended me and spoke rudely to me when I asked for information on my package, she did not want to scan my guide because according to her she would do it when she could or wanted to. Of the worst...

The person who attends is super rude, treats customers terribly and it seems that no executive of the company is interested since we have previously reported it. Their food schedule marked on the page is from 2:30 p.m., 3:30 p.m. and in reality it is from 2:00 a.m. to 3:40 p.m., which is an insult to the time of the clients. I went at 2:10 p.m., arguing the 2:30 p.m. meal time, and the lady who gave me poor service sent me far away.

Terrible service. I arrived and I was waiting an hour for them to open, nowhere is there a sign that tells you the opening hours. Not even the meal times. When the employees returned with a despotic attitude, they told me that although they had already arrived they were going to start serving until 3:40 when their lunch hour ended. As if that were not enough, nowhere does it tell you how the package you are going to send should go and for those of us who do not have experience in this, we do not know how they should be packed.... And again with his lack of professionalism and his lack of capacity, he told me in his own way that my package could not be sent in those conditions and that he should do as he wanted, closing the door in his face and going to the back of the store. I will definitely never return. Grab my package and 5 minutes away on Av. Pantitlan and Casi Av. Jose del Pilar there is an Estafeta office that is there if my respects, everything is very clear and a totally different service. Hopefully some supervisor sees this comment and takes action on the matter because then that's why those smaller companies thunder because of the low capacity of their employees.