refaccionaria acdelco - 02940 Ciudad de México

The phone number is misspelled call and they say it is not the repair shop.

If I knew that it was acdelco's duckling store, I wouldn't have bought anything.

Bad experience, lousy. I called by phone requesting a tuning kit for a Chevrolet, obviously ACDelco brand. A person answered me saying that they did have it and gave me the price. Although they claim to have home delivery, they do not comply. I had to go to the place for the kit, but oh surprise, of all things, only one filter was from the ACDelco brand, all the rest was the "Duckling" brand, I was supposed to look for ACDelco spare parts for that ... They offered me a discount x having lied about the brands, when paying with a bank card, that there is always no discount and q also a commission is charged x paying with a card ... When doing the work and putting the parts in the vehicle, two of them did not correspond to the type of vehicle, the fuel filter did not have the correct clips, the air filter was a different size. I returned to the place to request the change of the parts x the correct ones, they did not agree since they do not handle ACDelco spare parts, although they say ACDelco spare parts. If I wanted the correct parts, I would have to wait several days for the original ones to be ordered and at an additional cost, for me there was no problem since I have always put original spare parts on my vehicle. After that, not always, they only had those marks and that way I would put the parts on the vehicle even if it was not the correct size. I requested a refund and the person was upset, he threw the money on the counter in a bad way and also incomplete, I made him see that there was a lack of money, but without letting me speak he told me in an aggressive voice that they had given me a discount and that it was because of that. m returned everything, again I made him see his error showing him the proof of payment where it is seen that there is no discount, etc. Again in a bad way he threw a coin on the counter and asked me to give him change ... I answered "I will give it to you" and Mr. Ji Ji Ji is more on fire, Mr. Ji Ji Ji insulted me as much as he could and I better retired ... Obviously I do not recommend at all that ACDelco parts store that does not have ACDelco products.

They have a large assortment, but you have to be aware of the conditions of returns and exchanges. The labor that my car required is time consuming and therefore the 48 hour period expired, today I don't know if the part I bought works because they haven't installed it yet. I needed more spare parts but for that reason, I preferred to buy them at the agency to avoid the risk of losing money.