Registro Agrario Nacional - 72534 Puebla

They do not answer the phone and even less can you make an appointment

Calling all morning and no one answers, it is not possible and if you go they will not attend you because you have to make an appointment ... Someone could answer the phone at least.

In my opinion it is a HUGE SERVICE in RAN PUEBLA and poor treatment that they give us to the peasant, there is one there from 5am and from afar so that they do not even give you information, they only tell you that everything on the ran page, that hi There are all the requirements for paperwork, that you find out there, that you make your appointment, that you dial about twenty phone numbers, and the fact is that none of that works, in order to get an appointment, I have been wanting to get a document for 2 years and I don't attend. AS ALWAYS THE PEASANT ENDS UP LOSING

Terrible service, the page does not work, there are no appointments to do the process, there are too many coyotes outside the facilities who are in collusion with the people who work inside. This Module does not exist in the RAN portal.

This photo was taken at 10:37 p.m. on February 7 of the present, from the RAN of Puebla, it is the fourth time that we have attended and we have not been able to carry out any procedure, my father, whom I accompany, comes from the Municipality of Hueytamalco, Pue; however, just like him there are too many people who come from distant ejidos, more than 6 hours to the capital. What happened at night was that the guard went out to give information, stating that they had been reporting since last week that they would no longer give out records (which was what was proposed at the beginning of January, since the page is saturated and it is almost impossible to get an appointment), which will only go to reports as they arrive and if you are lucky they will go on to carry out your procedure if it is not complicated. But that they will only attend by appointment through the internet because they received a statement not to collect the INE due to the profit that has been existing. However, there are people who comment in talks that they have been asked for 5,000 pesos to help them enter the documents, others who sell them the forms to enter their corresponding process at $300.00 and $250.00, which we confirm because they also offered that to my father. , and to set aside a place, the advisors who are later outside the RAN charge you from $1000.00 to $800.00 to get a token, who set aside a place for up to 4 people and passed the credentials to the person who delivered said tokens, who I also obtained a benefit for passing them, all or earlier because last week we were also told that, that we could give the INE and they set aside a place and we were comfortable arriving at 8:00 am to train. Honestly it is a disastrous service, the information is enough from the guards because they are the ones who provide it, and from the delegate not to mention, in December we went after explaining my father's case and he asked us to come to be able to pass, when we arrived and we didn't we bumped into the entrance she said that only by appointment, when they showed her the emails where she mentions that we come, let's ask for her to go through and speed up the process, she showed the printed copies of the emails and said that there was no service, in January we went again, on the second occasion and she contradicted herself on the dates to attend, when, on the attached papers, it said one date, she gave another, well, she doesn't even know how to give accurate information and just like that. Terrible service, it is supposed to be a dependency to support the ejidatarios and peasants, many people are exposed to the weather, on the way, go many things and they simply tell them to come back tomorrow, make your appointment on the internet or wait if you want so that they can only give the information you already know. In short, the service is disastrous.

For all those people who cannot make an appointment online, I suggest that they check the 14th and 28th of each month and with an account made on the page -unless they change it and say that it is done by phone-, because they are the days when the page opens, although they practically have to be hunting it. That's how I got a date for my granny.

The worst experiences have been given to me there, they do not attend you well, they do not answer phones, they have no organization, they give you a piece of paper with requirements and God bless you, they really have to go but to lose many days to achieve their procedure I have since January is already May and I still haven't resolved anything.