Registro Agrario Nacional - 36000 Guanajuato

Terrible service, they take a long time to give you the documents, they are rude and the facilities are terrible

Terrible service, and bad treatment of people, they have no education, no friendly treatment.

The truth is that to be an office of great need The service they offer is very unfortunate If you want to secure a place You have to arrive from almost noon a day before to set aside a place so that you can get one of the few tokens they give or if not they schedule an appointment for you. I had to be there from 9 at night when I arrived and already there were people who said that they arrived from 2-3 in the afternoon. So very barely and reach appointment. You have to be on the street and it even touched me in the rain. Many people arrived at dawn and almost all of those people no longer reached a record, so they would have to wait another day or return another day from the night at least. They should improve that, give more tokens or open another office. Because that one cannot cope with so many people who come from many parts of the state. Terrible service. Even the bathrooms put out of service.

Terrible attention in the RAN Guanajuato, for a request for certified copies, more than 2 months and nothing, they tell you that the person in charge of the copies is sick and that you do as you want.

For those who are wondering, if the place is open. YES it is, but with limitations they only give 30 tokens per day starting between 8:30 and 9:00 and they start passing people around 9:30 and they are only delivering NOTHING more documents. The System does not change, it is slow and time consuming as always so go ahead with time.

The opening to the new normal was made on Monday, October 5, but they only deliver documentation. Only 30 tokens are being delivered per day and it is very saturated. One person told me that tab 1 arrived at 2 in the morning to train, so get up early and go with a lot of patience.

What a poor service...? to schedule an appointment they never answer and on the internet they always say that there are no appointments available...the facilities are the worst, not to mention for the elderly who have to wait for hours outside the facilities. ..?