Registro Civil 02 de Granjas Valle de Guadalupe - 55000 Ecatepec de Morelos

Good morning, please I request the information regarding the process of a concubinage certificate, if the process can be done there? I require your help, since there are people who lost a loved one, due to this situation that happens to us. I am an advisor to x bank, who daily carries out paperwork to support the beneficiaries of the accounts of the terminated clients, but, it is not pleasant that they want to take advantage of people and circumstances, sending relatives to law firms , wanting to charge an excessive amount for this process. That is why I need your support, so that I can provide better information to the clients' families.

Go early, that's the only thing I can tell you, the service is not the best, but the time they make you wait is quite a lot and even more so now with the pandemic

With the apology. But it is a place with many obstacles for the equitable exercise of justice.

I've been trying to talk to the phone line for almost 1 year and nobody answers, a relative was because I live in another city and they didn't give him an answer if someone who lives near there could help me with a phone to be able to communicate I would appreciate it very much

Very easy access, the process very long. As always the bureaucracy, I think that if it could speed up the work much more. In general, I think that the problem also lies in the fact that in the area it is the only office available and that is why the process is so bad and slow.

The staff is very attentive, I had read some bad opinions about the attention, but when I went, the 4 people I spoke to were friendly. The facilities, on the other hand, like the vast majority of public offices, leave much to be desired, in poor condition, old, cracks in the walls, the ceiling falling down, outside the civil registry there is garbage, etc. It is unfortunate that employees have to work in such conditions, I understand why they may suddenly not be in the best mood. I went for a copy of the certified record, the hours of operation are from 8 a.m. to 2:00 p.m., Monday through Friday, and a copy of the certified printed record or curp is needed to do the process, the cost was $88 in March 2022. It took me between It took 30 and 45 minutes to complete the procedure and when doing this, the CURP appears in the new record, and with this automatically, the CURP already appears as certified when consulting it on the internet, which was the problem that I needed to solve. Although on official Internet pages, telephone numbers of this office appear, they do not answer, and when I asked in the civil registry they told me that they did not have a telephone, so they will give you anything to go in person.