Registro Civil 03 Tlalnepantla de Baz - 54189 Tlalnepantla de Baz

Excellent attention, you have to arrive early because they only give 25 chips, thank you for your attention

I attended on Thursday February 4 and since the State of Mexico is at a red light, they are NOT providing service. The place is closed with a padlock and only a sign informs that service will be given until further notice.

We went to get a certified birth certificate, the people in charge of this area are rude (they put people's faces or tell them, oh my Reyna where was I that I have been talking to her for a while) and they only attend 20 people (since they are the cards that hand out) throughout the day.

Very long appointments up to 20 days later, and they can only attend you if you have appointments online and that we are already at a yellow traffic light.

I requested a birth certificate, and they attended to me very quickly, and they helped me to make a correction that had to be made in the certificate because there was an error and they also helped me with the printing of a CURP. It is important to consider that they only give 25 tokens from 9 am and afterwards it is not possible to carry out the process. The reason for my rating is because unfortunately they do not have any action against # Covid19.

definitely terrible service, there is no staff, and the few that there are attend to their friends,

Inefficient and incompetent, be careful when you go to request a civil wedding, if you do not get it online they want to charge you $ 2,500 being that they cost $ 300, so that they are careful and do not get left, they make the process very heavy, end up desisting from that civil registration and look for another one where they are not so heavy, they were putting me in a way because the print that I took was not in color, they just see anything so as not to continue with your process.

●21-23 February 2022 Procedure: Digitization of birth certificate / Certified copy of Birth Certificate ●Dynamics of attention Certified Copy 1) At 8:30 tokens are distributed, although a sign indicates that there are only 20, I had to see people who arrived later and requested a token and got it, maybe 10-12 more tokens and until 9:30, but surely this It is variable. 2) An official attends to each applicant, checks the documentation and, where appropriate, sends the Treasury (a nearby building within the same complex) to pay. IT IS ESSENTIAL TO BRING A COPY OF THE MINUTES. 3) Payment in Treasury: Certified copy cost $85.00, they request payment of the exact amount. (I suggest bringing change.) 3) The payment receipt is presented, pending the delivery of the Certified Copy, one is on hold. 4)Delivery of Certified Copy. IMPORTANT TO CHECK THAT ALL THE DATA ARE CORRECT, TO AVOID PROBLEMS AND THE CORRESPONDING CORRECTION ●Dynamics of attention: Digitization of Birth Certificate No rows, no tabs: 1) there is a window where one can consult about it, presenting a COPY OF ACTA, INE and CURP. 2) Documentation is collated, this can take time (in my case 10 minutes). 3) they ask for a contact number, to let them know when the digitization is finished, they contacted me the next day. I think that in general the attention is good, maybe a little slow, but I want to believe that they do the best they can with the resources they have. Being two different days I was able to realize that they do make an effort to provide the service in an agile way. Luck!