Registro De Control Vehicular - 97204 Mérida

Slow takes at least 3 hours even with appointments

Very good experience. Everything very well controlled and ordered. To be a government office, the attention is excellent

It is a pity that they are so insensitive with the situation caused by the pandemic. I want to place my car and they ask me for a signed and sealed letter from the bank, unfortunately the bank's offices are in homeoffice due to contingencies and this document is NOT provided. Talk to the coordinator Jesús Hernández of the Vehicle Control Registry and they do not give any flexibility despite the fact that I presented a digital letter officially issued by the bank. It is a pity that they are not understandable in this situation.

Nefarious service I have been coming for three days because each individual has their point of view of how to do the procedure. The coordinator has just threatened people to applaud them for clapping. Sorry for someone to inform you of the crime you would commit for being a public servant and giving those kinds of orders !!! Retrograde and super reprobable attitude. Better train your people well. And someone teach them what it is to give a service

A total lie is said in the media; the procedure is not light you have to queue from early to pay even online; There are no appointments. You take your minimum 3hrs; apart from the disabled and senior citizens; They give preference to others. As are those of the ford izusu v agencies; Poor coordination and the staff does not give you the complete information and advice. They make you waste your time; that of boxes does not know how to generate your payment in zeros; (replacement; if you put your pipe in order in February today they don't cost you); the document verification does not know how to generate your payment if you paid online; I mean a world of people but they didn't train them as I should to give attention and information to the whole process. In my opinion; 24 documentation verification boxes divide them into paid online; motorcycles cars; flotillas and / agencies. That way they would serve more people in less time. Likewise the module of deliveries of plates; Like the boxes, enable one or two boxes only for the generation of the payment made online and the payment in 000. Do not believe!

Zero awareness of the time they make people lose that we have to ask for the day at work to get out of there in 5 hours and without the guarantee that they will approve the procedure. Few employees have the attitude of supporting taxpayers who pay taxes so that they have a job and a salary.

Very bad attention from all are not clear in their requirements, my mother was denied the process of changing plates from another state to Yucatan just because she did not have a proof of address in her name from here in the State, well here In Yucatan the governor presumes greatness but his procedures are disgusting, they complain about the cdmx and edomex and they are worse with these ways. This is how the bread bureaucracy works here.

Good facilities and personal attention. The procedures are very slow. It is advisable to arrive at 5 in the morning or earlier to leave before noon.