Relaxa Day Spa - 48380 Puerto Vallarta

4/5 based on 7 reviews

Contact Relaxa Day Spa

Address :

Francisca Rodríguez 119, Zona Romántica, Emiliano Zapata, 48380 Puerto Vallarta, Jal., Mexico

Phone : 📞 +9
Website : http://www.facebook.com/Relaxapv
Categories :
City : Jal.

Francisca Rodríguez 119, Zona Romántica, Emiliano Zapata, 48380 Puerto Vallarta, Jal., Mexico
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Humberto Gomez - ESI on Google

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Sebastian Lobo on Google

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Alfredo Olivas on Google

Me gusto el facial, me relaje tanto que casi me quedaba dormido el único problema que tuve fue que a la hora de pagar no me aceptaron mi tarjeta de crédito me comentó la persona que sólo efectivo aún cuando en su puerta del negocio tienen un letrero donde dice que aceptan tarjetas de crédito a lo cual la persona me argumentó que la terminal no estaba funcionando me hubiera gustado que me comentara eso antes de haber iniciado con el facial porque yo no contaba con todo el efectivo necesario para pagar por el servicio y el cajero que está cruzando el pasillo cobra 94 pesos por disposición de efectivo ya que es un banco americano. No puedes tener anunciado tu negocio que aceptas tarjetas de crédito y decirle al cliente en persona que no le puede recibir el pago en tarjeta, en todo caso si la terminal no está funcionando pregúntale al cliente si trae efectivo para pagar... no? A pesar de esto el día siguiente quise regresar para un masaje relajante llamé por teléfono al número que tienen en su tarjeta para hacer cita y me contestó una persona que no sabía para que le estaba yo hablando esta persona no estaba en el negocio, El teléfono que aparece en la tarjeta es el número celular de alguien no es el número del propiamente del negocio. Le pregunté que si ya estaba funcionando su terminal para aceptarme el pago con tarjeta porque quería irme hacer un masaje y no me supo responder porque esta persona como les comento no estaba en el negocio. Tuve buena atención el día que fui hacerme el masaje pero desgraciadamente por detallitos como estos muchas veces a uno como cliente ya no te quedan ganas de regresar a un lugar creo que deben de prestar atención a estos detalles para brindar un mejor servicio.
I liked the facial, it relaxed me so much that I almost fell asleep, the only problem I had was that at the time of paying they did not accept my credit card, the person told me that only cash even though they have a sign on their business door where It says that they accept credit cards, to which the person argued that the terminal was not working. I would have liked him to tell me that before starting with the facial because I did not have all the cash necessary to pay for the service and the ATM. that is across the hall charges 94 pesos for cash withdrawal since it is an American bank. You can't have your business advertise that you accept credit cards and tell the customer in person that you can't receive payment by card. In any case, if the terminal isn't working, ask the customer if they bring cash to pay... right? Despite this, the next day I wanted to return for a relaxing massage, I called the number on your card to make an appointment and a person answered who did not know why I was talking to him, this person was not in the business, The telephone that appears on the card is someone's cell phone number, not the number of the business itself. I asked him if his terminal was already working to accept my card payment because I wanted to go for a massage and he couldn't answer me because this person, as I mentioned, was not in the business. I had good attention the day I went to get the massage but unfortunately because of little details like these many times one as a client no longer wants to return to a place I think they should pay attention to these details to provide a better service.
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JOHN JONES on Google

Great massage.. very clean
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Christine Windrim on Google

Had a wonderful and relaxing facial. Highly recommended especially for the price.
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Lisa Rodriguez on Google

We had the hour long Therapeutic Couples massage for 900 pesos. The massage was wonderful and the staff very professional. The store itself is very small. There is a sheet separating the treatment areas which worked out well for us so we could hear each other. I would definitely do it again!
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Eddie Nunez on Google

If you are a tourist DO NOT GO HERE. During my massage, my card (which was in my wallet) was physically swiped at a terminal for the amount of $1150 USD. Luckily, fraud protection caught it. The physical swipe and attempted charge time stamp was literally in the middle of my massage. Avoid this place like the plague.

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