Renault Azcapotzalco - 02430 Ciudad de México

lousy I took my truck in OCT21 for an oil change, they delivered it to me and a week later, while the truck was moving, he suddenly told me to stop it because there was a risk of engine breakage, it got hot, I stopped it and I realized that I had no antifreeze, I informed them at the agency and I had to hire a crane to send it to the agency and they would check it, a crane that they told me they would pay me. They checked it and told me it was a leak in a hose, they fixed it and gave it to me and a few days later, when I was moving or stopped the truck suddenly turned off as if it had a short, I took it 2 times to have it checked and they did not find it until I realized that the fault was when I opened and closed the glove box, since I told them they found that a ground had come loose, they removed the board and fixed it, but when they delivered it to me, I noticed that the lever of the lights did not work in its entirety and I think this happened after the dashboard was dismantled, the truth is that with the ordeal it happened that every time I took it another problem arose, I no longer reported it, but now the lever no longer works and They no longer turn on the lights, I took it to another agency and the lever with labor comes out at $4,000.00. I do not put zero stars because it is not possible, but the maintenance service was terrible, the truth was that they were always very kind but the quality of the service was terrible, in addition to what they made me spend, my truck was in perfect condition and after this visit All this happened to him, plus they didn't pay me for the tow truck that they told me they would pay me, and they dirty a seat AND I WAS ONLY GOING FOR AN OIL CHANGE After this I have paid around almost $6,000.00 for the resulting problems, which I am not saying was the fault of the maintenance service, but everything coincided after this visit.

Good service, very friendly and helpful.

I had a very good experience with my seller, his name is Jorge Daniel and he treated me very well, always very clear with everything.

In the agency I have always had an excellent treatment, this is the fourth car that I bought from them, their salesmen and employees have always been very attentive, now the salesman Carlos Ochoa assisted me, who helped me with the purchase of my truck and was always in the best disposition and with a very kind treatment, very grateful for his work. Opinion of Francisco Torres.