Renault Tlalnepantla - 54068 Tlalnepantla de Baz

Bad experiences, it is the second time that I take the car, the first because it was flooded and the insurer took it there, I had to return it 4 times because they wanted to deliver it to me wrong. This time I had it checked for an alternator band and they changed my brakes, linings and new discs because they couldn't hold up to a rectified (they had never been rectified before), which the mechanic told me was not necessary. The worst thing is that the brakes squeal like a broken combi, despite having traveled more than 500 kms. I also wanted to change the battery, I didn't let myself and the car pulls as if nothing had happened, I have used it with the air conditioning and the lights on and the battery responds well. As if that weren't enough, he still had 1,800 km left before he was due for service and by force they wanted to do it. Don't take your cars to this agency, they want to charge you for things that the car doesn't need, plus they give you crappy parts, like squeaky linings. I took the car back to fix the squeaking of the linings, they made me wait two hours and in the end.... THEY KEEP GRINDING!!!

Very good attention, very kind.

They wanted to charge me, according to the deductible of a rear-view mirror for Renault kwid when I was insured and I already had the resolution in my favor, 1,800 pesos plus installation expenses, obviously I refused to pay, and surprise, I asked another Renault agency about the cost of the rear view mirror and it is very similar to what they wanted to charge me, they were practically charging me for the rear view mirror I asked to speak to the manager and nothing was solved

This agency is a real rubbish, really think about it before you come, their cars are very cars and they are not responsible for the guarantee. In addition, the administrative staff is in collusion with service and the workshop occupy the facilities. To buy cars outside I had to persist that as soon as the owner arrived, they told me to park your truck in the customer area, the owner arrived, imagine if they do this like this The agency in general on the 3rd day that I buy the car the engine breaks down and they have not been held responsible my car when I opened the hood had some pressure clamps even on the side of the cables at the bottom a small branch of wood as if it were an engine support and when they disassembled the car's engine I mention that they were separated and I did the repair in Veracruz is where it broke down. At the time of removing the head, there is a bit of soft drink. Now they argue that it cannot be that because the staff had to check before delivery and it was not like that yesterday that I attended the agency to continue fighting for the right, the staff tells me that this is not their battery, it is one of autozone being That is how they gave it to me, help me to share this text because in truth I am facing an injustice and I demand that you be responsible