Rex Clean - 16810 Ciudad de México

Excellent service, punctual, clean, committed, cheap and excellent work.

0 professionalism. When he arrived, Mr. began to speak badly about other cleaning providers and saying that he is the most professional and does quality cleaning, but the sofa cleaned it only superficially, when he finished cleaning he said that now it will happen with a white cloth on the sofa and I will see how clean it was, but the white cloth was stained because the sofa was still dirty, did not wash it well and did not want to give another pass with the vacuum cleaner. His pretext was that it is the fabric that is being dyed and painted the cloth. My fabric is of good quality and does not stain, before hiring "professionals" I washed it myself. The sofa lasted for more than 12 hours and when it was dry, the stains that had not been removed with the deep cleaning vacuum came out. I sent the photos of the spots by Whats app to the same cleaning man (he had presented himself as the owner of the Rex Clean company) and asked if he could give another spot cleaning, he presented himself the same day and bad, saying that they are spots old women who are never going to take off and talking badly about the fabric of my sofa. Why does he talk about being the best cleaner but does not assume responsibility for not having cleaned well? At last, he brought his high-powered vacuum cleaner but did not use it, all annoyingly cleaned the stains with a cloth and soap, and miraculous, after finishing that cleaning the white cloth was no longer stained with dirt and the stains were removed. He said he will no longer clean anything else and when he told him about his mediocre startup service and about his bad attitude, he said "do as you wish", he already charged and it doesn't matter if your furniture was not very clean. I also became a professional who, as a client, has talked about how he poisoned his neighbor's dog and talked about how a client of his Polanco lives with a house full of guards and Persian carpets. We must have criticism and discretion, in addition to Knowing if I work.

It is not a professional service. They offered to put anti-stain liquid and it was not done. The furniture was not washed well and when I called Mr. Alberto he came very reluctantly to wash the furniture again. I do not recommend it He also rudely answered me when I complained about his bad service