Río Escondido - 40000 Iguala de la Independencia

Terrible experience. Since you enter and they do not answer your greeting, you realize what is to come. Among the same employees they throw the ball to assign us a table, the employee in the back, returns us to the room in front and she sends us back to the backyard and the employee in the back She has no choice but to assign us tables and turn on the fan, another employee arrives and scolds us for "turning on the fans" we explain to her that her colleague turned them on and she is not very convinced. She takes our temperature in our hand and points it to the table and the thermometer shows 43º and the owner denies us the service, she is explained what happened and she is made to see reason (at 43º C anyone would be delirious and convulsing). When the owner agrees to give us service, the damage was done. We were not willing to receive more ill-treatment. We went out to look for another Pozoleria, at last it is what is left over in Iguala. The elderly lady who is in charge of the business is no longer able to take it in the right direction, she has handed over control to her staff and they have the luxury of kicking the customer. Avoid the penalty.

One star because you can't put zero! The worst service I have ever received in a restaurant! From the moment we arrived, it was obvious that they did not want to give service. Even so, we decided to stay and they treated us very badly, the rude waitress, with a bad attitude. I still can't believe that a place that lives off its customers treats them in such a way, I will never return to this place. There are better pozolerias in Iguala where you can go, don't have a bad time with your family there.

Terrible service the pozole as it was white and I do not know when it was but it tasted strange as sour and the toasts horrible the chicken without flavor and all cold. Very unkind attention.