Roan Beauty Studio · Zapopan - 45180 Zapopan
3.9/5
★
based on 7 reviews
Contact Roan Beauty Studio · Zapopan
Address : | Av Venustiano Carranza 1017, Constitución, 45180 Zapopan, Jal., Mexico |
Phone : | 📞 +8 |
Categories : | |
City : | Jal. |
![Av Venustiano Carranza 1017, Constitución, 45180 Zapopan, Jal., Mexico](https://gstatic.yellowsite.net/gpictures/900x600/2144/MXxZZE9YMlZQVUdUdkRyTzVDdldxSFBnJnlhdz0yNjIuNDM1fHllbGxvd3NpdGVzbXguY29tXzA.jpg)
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Sara Sanchez on Google
★ ★ ★ ★ ★ |
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liz munoz on Google
★ ★ ★ ★ ★ Me encanta su técnica y talento para los diseños :)
I love your technique and talent for designs :)
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Fatima Rodriguez on Google
★ ★ ★ ★ ★ Excelente lugar para cualquier servicio de belleza?
Recomendado al 100%
Excellent place for any beauty service?
100% recommended
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Berenice Muñoz on Google
★ ★ ★ ★ ★ Me encanta su trabajo. Siempre son muy atentas. en especial las uñas me encantan porque son creativas.
I love your job. They are always very attentive. I especially love nails because they are creative.
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Mariana Garza on Google
★ ★ ★ ★ ★ Me encanta todo lo que me han realizado. Yo feliz con mis faciales y control de acné
I love everything they have done for me. I am happy with my facials and acne control
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Cristina Anguiano on Google
★ ★ ★ ★ ★ NO RECOMIENDO!!
Sinceramente me iba a quedar callada, prefiero guardarme las cosas para evitar discutir, pero después de ir al lugar a que me atendieran, mi pareja fue por mi, le platique lo sucedido y me puse mal, el les llamo al lugar para intentar solucionar la situación, llegar a algún acuerdo, le pidieron que fuera y fuimos los dos, la dueña comenzó a decirle que no tenía porque meterse, entiendo que el servicio no fue para él directamente, pero solo buscaba apoyarme, en ningún momento le falto al respeto, le pedí que saliera para ver si así podíamos llegar a algo, solo logre que me trataran mal.
Me atendieron muy mal, pésima atención al cliente. Juro que ya no es por el dinero pagado, es por la manera de tratarme.
Pague el servicio de depilación con láser diodo prometen una depilación definitiva y no es así. pague un paquete y al terminar, no estaban los resultados prometidos, ni siquiera cerca, tengo como un 20% de vello eliminado cuando ellas prometen DEPILACIÓN DEFINITIVA, les comente y me dijeron que podía ser un problema hormonal les dije que iría a checarme hormonalmente y ya con un estudio ver si ellas me iban a dar alguna solución a lo que se cerraron, se les comento que en ningún momento me hicieron una valoración, un seguimiento, yo en cada sesión le comentaba a la chica que me hacía el servicio que veía muy poquito cambio a lo que ella respondía que era raro que a ver como reaccionaba a esa sesión. yo confíe en ellas, al final no solucionaron nada, no negociaron y sali llorando del lugar.
CHICAS Y CHICOS NO RECOMIENDO EL SERVICIO, PESIMA ATENCIÓN AL CLIENTE Y PROFESIONALISMO:
*Ellas estaban consientes de que si existe algún problema hormonal el tratamiento no funciona y sin embargo no me pidieron estudios para comenzar a realizarlo.
*No llevaban ninguna bitácora de mis avances ya que siempre a las sesiones se me solicitaba ir depilada.
*En ningún momento me solicitaron que fuera sin depilar aunque fuera a la mitad para revisar mis avances.
*Mencionan que en la mayoría de los casos a las clientas les funciona con 4-5 sesiones entonces por profesionalismo, si no lo hicieron al principio minimo tendrian que comentarme en ese momento: oye no se esta viendo el avance que siempre se ve en otros casos, vete a checar o algo.
*La chica que me atendió se puso a decir que nunca se le dijo nada, cuando a cada sesión le comentaba como estaba mi avance.
*Prácticamente se deslindaron de responsabilidad a la ultima sesión, cuando ni cerca estaba del resultado que prometen.
*No dieron pie a alguna negociación de ningun tipo. Estaba buscando negociar, ni siquiera esperaba que se me regresara el dinero o no pagar si necesitaba más sesiones, pero se cerraron.
ES UNA VERDADERA LÁSTIMA
I DO NOT RECOMMEND!!
Honestly, I was going to keep quiet, I prefer to keep things to myself to avoid arguing, but after going to the place to be attended to, my partner went for me, I told him what happened and I got sick, he called them to the place to try to solve the problem. situation, reach an agreement, they asked him to go and we both went, the owner began to tell him that he did not have to get involved, I understand that the service was not for him directly, but he only wanted to support me, at no time did he disrespect him, I asked him to go out to see if we could come to something that way, I only got them to treat me badly.
They treated me very badly, terrible customer service. I swear that it is no longer because of the money paid, it is because of the way they treat me.
Pay for the diode laser hair removal service, they promise permanent hair removal and it is not. I paid for a package and when I finished, the promised results were not there, not even close, I have about 20% of hair removed when they promise DEFINITIVE HAIR REMOVAL, I told them and they told me that it could be a hormonal problem, I told them that I would go check my hormones and already with a study to see if they were going to give me a solution to what they closed, I told them that at no time did they make an assessment, a follow-up, in each session I commented to the girl who did the service I saw very little change to what she replied that it was strange to see how she reacted to that session. I trusted them, in the end they didn't solve anything, they didn't negotiate and I left the place crying.
GIRLS AND GUYS I DO NOT RECOMMEND THE SERVICE, AWFUL CUSTOMER SERVICE AND PROFESSIONALISM:
*They were aware that if there is a hormonal problem the treatment does not work and yet they did not ask me for studies to start doing it.
*They did not keep any log of my progress since I was always asked to go waxed at the sessions.
*At no time did they ask me to go without shaving, even if it was halfway through, to check my progress.
*They mention that in most cases it works for clients with 4-5 sessions, so out of professionalism, if they didn't do it at the very beginning, they would have to tell me at that time: hey, you're not seeing the progress that you always see in others cases, go check or something.
*The girl who attended me began to say that nothing was ever said to her, when at each session I told her how my progress was.
* They practically disclaimed responsibility at the last session, when it was not even close to the result they promised.
* They did not give rise to any negotiation of any kind. I was looking to negotiate, I didn't even expect to get my money back or not pay if I needed more sessions, but they closed.
IT IS A REAL PITY
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Esmeralda Perez Gomez on Google
★ ★ ★ ★ ★ Recomiendo su atención ampliamente!!!
Todas las chicas son muy amables, tengo 3 años siendo clienta y jamás he tenido inconvenientes. Son amables, profesionales en todo los servicios que me han realizado.
Estoy muy contenta con la calidad de las uñas y nanoplastia que me realizan, y adquirí un paquete de láser y es espectacular el cambio que he observado, y aún faltan sesiones.
SI RECOMIENDO
P.D. Los invito a checar sus servicios antes de creer en personas mal intencionadas, puedo decir que jamás he mirado a la dueña o las chicas de mal humor o ser groseras.
Me atrevo a comentar por qué soy su clienta de años, y la persona que pone comentarios negativos en efecto, estaba aun lado, con un negocio de comida bastante sucio, y desagradable. Inclusive llegue a externar el mal olor que tenia el negocio. Solo denota que es personal todo lo que escribió.
I highly recommend your attention!
All the girls are very friendly, I have been a client for 3 years and I have never had any problems. They are friendly, professional in all the services they have performed for me.
I am very happy with the quality of the nails and nanoplasty that they perform on me, and I bought a laser package and the change that I have observed is spectacular, and there are still sessions to go.
YES I RECOMMEND
P.S. I invite you to check their services before believing in ill-intentioned people, I can say that I have never seen the owner or the girls in a bad mood or be rude.
I dare to comment because I am your client for years, and the person who puts negative comments in effect, was still on the side, with a quite dirty, and unpleasant food business. I even managed to externalize the bad smell that the business had. It only denotes that everything he wrote is personal.
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