Roban la paquetería cuidado - 76160 Santiago de Querétaro

3.2/5 based on 8 reviews

Contact Roban la paquetería cuidado

Address :

Prol. Corregidora Nte. 481, Las Gemas, 76160 Santiago de Querétaro, Qro., Mexico

Phone : 📞 +9
Website : https://www.scmpaqueteria.mx/
Categories :
City : Qro.

Prol. Corregidora Nte. 481, Las Gemas, 76160 Santiago de Querétaro, Qro., Mexico
J
Jhonatan Valdez on Google

Pésimo servicio, mi paquete no lo podía rastrear y me puse a indagar quien lo podría recibir y marque a CSM (lo hice porque yo consideraba que ya llevaba mucho tiempo); me comentan que si lo tenían ellos pero lo entregaron hace 2 semanas (en mi domicilio todos los días hay alguien para recibir algún paquete seria extraño que no estuviera) , me puse a indagar en otra pagina de rastreo y efectivamente aparece que ya se entrego pero me entrega datos de otro domicilio el cual no es el mío y ellos me comentan que no podían hacer nada, por lo que yo pregunte cual dirección tenia marcado mi paquete por lo que si era el mío , entonces ellos entregaron mi paquete en otro lugar pero con mi dirección correcta, pero no me dicen nada mas y no se responsabilizan de algo que ellos entregaron mal. Gente, sea el paquete que sea tienen que entregarte tu paquete a tu domicilio por algo lo pones y por algo se dedican ellos; mal servicio, nunca se me notifico o marco y ahora no tengo mi paquete.
Terrible service, my package could not be tracked and I began to inquire who could receive it and dialed CSM (I did it because I considered that it had been a long time); They tell me that if they had it but they delivered it 2 weeks ago (at my address every day there is someone to receive a package, it would be strange if it was not there), I started to investigate another tracking page and it actually appears that it was already delivered but He gave me information from another address which is not mine and they told me that they could not do anything, so I asked which address my package had marked so if it was mine, then they delivered my package in another place but with my correct address, but they do not tell me anything else and they are not responsible for something that they delivered wrong. People, whatever the package is, they have to deliver your package to your home for something you put it and for something they dedicate themselves; bad service, I was never notified or marked and now I don't have my package.
j
juan perez rojas on Google

Me ha tocado servicio rápido y buena atención por parte del repartidor de mi zona.
I have had fast service and good attention from the delivery man in my area.
G
George Gamer on Google

No hay queja alguna, el cartero es honrado y cumplidor, muy atento, hoy miercoles 4 de enero 2022 y diciembre 31 de 2021, a cumplido con la entrega, asi sea las 4pm me deja los envios la paqueteria scm hasta ahorita es cumplida le daria diez pero solo se puede 5 estrellas las compras de aliexpress si me llegan como es gracias
There are no complaints, the postman is honest and compliant, very attentive, today Wednesday, January 4, 2022 and December 31, 2021, he has completed the delivery, even if it is 4pm, he leaves me the shipments, the scm parcel until now it is fulfilled, I would give him ten but you can only get 5 stars on aliexpress purchases if they reach me as is, thank you
A
Arturo Gutiérrez Rico on Google

Hasta ahora no he tenido queja del repartidor todas mis entregas se han realizado sin problemas, no he tenido necesidad de ir a las oficinas a conocerlas. Me parece honesto y responsable.
So far I have not had any complaints from the delivery man, all my deliveries have been made without problems, I have not had to go to the offices to check them out. He seems honest and responsible to me.
A
Acertab Robot on Google

Mala experiencia, mala atención, mal servicio Su política es de "entrega debajo de puerta", lo cual no indica que alguien lo debe recibir y ellos no avisan, solo lo dejan debajo de tu puerta,según ( vivo en privada con cámaras) fueron 3 paquetes de diferentes fechas. Solo comentan que reclamé a mi vendedor ?
Bad experience, bad attention, bad service Their policy is "delivery under the door", which does not indicate that someone should receive it and they do not notify, they only leave it under your door, according to (I live privately with cameras) there were 3 packages of different dates. They only comment that I claimed my seller ?
M
Mayra Sanchez on Google

No pude recibir mi paquete el día que lo llevaron a mi domicilio por lo que tuve que irlo a recoger directamente en la socursal, todo fue muy rápido importante llevar su número de guía e identificación oficial. Recibí mi paquete en excelentes condiciones!
I could not receive my package the day it was delivered to my home, so I had to pick it up directly at the branch, everything was very fast, it was important to bring your guide number and official identification. I received my package in excellent condition!
E
Edson López on Google

Parece un servicio de mensajería regular. Tuve que ir a recojer personalmente mi paquete ya que tiene más de un mes que llegó a sus instalaciones y no me lo habían entregado. Por ese lado opino que su servicio es deficiente, pero al estar en las instalaciones el servicio no es tan malo; tomaron mi número de rastreo, esperé 5 minutos aprox. y me entregaron el paquete. Definitivamente les hace falta un letrero con el nombre de la compañía legible hacia la calle, ya que están hacia el fondo después de pasar por la entrada a la derecha del gimnasio.
It looks like a regular messenger service. I had to personally pick up my package since it has been in its facilities for more than a month and it had not been delivered to me. On that side I think that their service is deficient, but being on the premises the service is not so bad; They took my tracking number, I waited 5 minutes approx. and they handed me the package. Definitely they need a sign with the name of the company readable towards the street, since they are towards the bottom after passing through the entrance to the right of the gym.
A
Ali Rosales on Google

Pésima atención en Prolongación Corregidora Norte de parte de la señorita Mary Carmen que se encuentra al fondo en atención al cliente, no quiso buscar ni entregarme mi paquete al yo solicitarlo, tuve que pedir ayuda al repartidor que se comunicó conmigo el día anterior con el cuál yo ya había confirmado que pasaba a la paquetería. Tuvo que ir él para que su compañera hiciera su trabajo y me entregará mi paquete, a lo cuál ella contestó "que no iba a estar buscando entre tantos paquetes". Al final el repartidor muy amable entró a buscar mi paquete lo cuál le tomó 3min máximo y sólo así la señorita me lo entregó y de mala gana. Nada recomendable.
Terrible attention in Prolongación Corregidora Norte from Miss Mary Carmen who is in the background in customer service, she did not want to look for or give me my package when I requested it, I had to ask for help from the delivery person who contacted me the day before with which I had already confirmed that it was going to the parcel. He had to go so that his partner could do her job and he would give me my package, to which she replied "I wasn't going to be looking among so many packages." At the end, the very friendly delivery man came in to get my package, which took him a maximum of 3 minutes and only then did the lady reluctantly hand it over to me. Nothing recommendable.

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