Ropones Mis Bambinos - 45400 Tonalá

Quality, service and price, with the responsibility and seriousness that a business should have

Excellent quality

Buying online is also a great option, very good prices and quality of products and service.

I'm waiting for my package I hope it's beautiful

Bad attention, the lady who attends very haughty, lacks the gift of service, just for that she lost a ropon sale and everything to the trousseau, but it served to find a better place.

Everything very beautiful. It just takes a little kindness

They have terrible customer service, since we arrived there was a girl on the cell phone, we said hello and she didn't answer us, we thought it was serious because she didn't listen to us; They have a showcase with some gowns on display. We asked her if they were the only models and she rudely replied, "they are all different, we don't have the space to display them"; when we asked him to show us what he had in ivory tones he began to show us very reluctantly, he just took them down and put them one after another on the counter (without allowing us to see the details), he showed us a caramel color and we told him that we wanted it more clearly and very very annoyed, she told us: "let's see, you don't want white, that's why I'm showing it to you, perhaps you don't know that the colors of the fabrics are never the same, not even the same threads can exist, the Ivory range is very varied"... Obviously you can't treat a client like that, we better say thank you and leave. In the treatment it seems that they are going to give you things, I DO NOT RECOMMEND THIS ESTABLISHMENT.

Terrible service and Mrs. Lorena terrible attitude and lack of professionalism. They recommended the place to me, so as not to buy in the big chains and give opportunities to small companies, the clothes are nice but the treatment and service is terrible. They never satisfy on time, I was the one who made the calls to follow up, I didn't have an accessory for my baby's size and he told me that with size 1 it would be fine, when I received my package (by the way, I wrote down the wrong address in the package and it was a bummer that the package is delivered to me, he agreed to support me and he never did anything) I tried the.clothes on him. to my baby and it turns out that it was too small for her, I asked for support for the change of size, years to respond to my bad luck the delivery of the return package went through the point of March 20 and the lady did not have the courtesy to tell me that on Tuesday it would not open either, today, Wednesday, I spoke to her to ask for a follow-up on my change since my event is for March 26 and you had just the right time and that was the main topic "she is in charge, she told me that she does not run for any client, for just one package that she hopes to put together several packages, she said that she had a lot of work and that she didn't even earn more than $200 pesos per clothes" I think that mainly the clients are the priority and she lacks a lot of human warmth and customer service, in the end I didn't want to end up buying my bb's things in Liverpool! Please, do not understand in places where they make the client feel that it is not important, since thanks to us as clients the claims are made and the jobs are prosperous, I understand that you cannot run away for a single client since they are all important, it bothered me, his lack of attention, that he did not give me a solution and he only blamed me for his lack of communication and organization. On the other hand I talk to my husband and well I blame myself for all his bad service. The calls are recorded on my phone and I hope to upload the audio to the networks soon and you can judge for yourselves the lack of quality and professionalism. Customers deserve respect and attention. Do not buy!