salauno Hamburgo - Zona Rosa - Clínica de Oftalmología - 06600 Ciudad de México

I received terrible treatment, I should hire educated and well-treated people, procedures are super slow, there is no person in charge of the clinic, there is no way to escalate the problems, I do not recommend this institution at all, the service is crap

Very bad for children I took my daughter for a Cross linking procedure, this procedure is really simple, I took all the requested documents and they scheduled me for the surgery, but on the day of the surgery They no longer treated my daughter because the anesthesiologist was not ready so they rescheduled me again and now they inform me that they need a pediatric anesthesiologist but that it will take 20 days to arrive, because if a clinic chooses to treat children it does not count with the staff to treat them properly??? Now from the payments I make they will deduct 20% for administrative charges. In my opinion, this clinic is a waste of time and money, so it is preferable to look for a better option.

Good attention, although it would be better to get closer to the specialists towards the patient!! In other hospitals the doctors provide your cell phone! And with that the patient feels safer!! It went better than the last time I accompanied a person but if it feels strange that not having contact with the doctor!!

Very good service, they helped me so that my father could see again, something that we thought was not going to be possible, only one person was the one who did not please me because of his despotic way, he is the one who performs the specular microscopy study, this very young and I didn't want to say anything to her because she looks like the feminists who destroy the city, she told my patient that she had to keep her eyes open because she couldn't do the study and if not, she wouldn't have surgery, which He said in a very rude way, then he told us that he was no longer going to attend to us because my dad did not help him and if that bothers him a lot, I do not even try to do it again, it takes longer to go up and down and make a report for the doctor, and that time could be occupied to be able to carry out the study well, but well it was just this person who is not pleasant, I congratulate the others, they have a good character and excellent attention, and because of people like these they make the work of others look bad, it would be good if they talked to she why did she change and their character or that these types of people change

We are waiting for my mother to enter surgery. It is very important that you know that even if the schedule sheet says: Friday, December 17, 09:00 hrs. That is not the time when they are going to be operating on you. Noooooo your stay here is at least 5 hours. You register and from there you have to wait for what time they call you. I take this opportunity to ask them to put soap to wash their hands. It is the last straw that they do not prevent this.

Unfortunately I could not accompany my dad on the day of his surgery, we came today to his patch retreat and he is telling me how despotic and rude the doctors are, they treat their patients badly and yell at them, threaten them saying they are going to pay more and talks about the lack of professional ethics that doctors have, regardless of their specialty, they must always offer a dignified and respectful treatment. I say this as health personnel too. Whether it was free or how expensive it was ($16,000approximately per eye) which is an abuse, better go to a private doctor and I assure you it will be cheaper. In addition, there is a lack of ethics that the person who performed the operation does not review you, this seems like the sausage shop, they serve you according to the shift that you are having ? AWFUL SERVICE

Lousy security staff... It seems that the place is theirs and they don't let you enter until it's the exact time of your consultation, I arrived earlier with my mom (already an elderly person)... Since the transport came faster, he became arrogant in vigilance and did not let me pass until it was the indicated time. My mom was standing outside all the time that was missing without caring about them... And so they have more people outside without letting them pass.... PEOPLE OF THE THIRD AGE????