SALLY BEAUTY - 64346 Monterrey

The attention is not the same as before. Yesterday I went and they recommended a savila mask, I bought it and immediately realized that it contained aluminum and other metals (as the last ingredient was savila) so I kindly asked to please change it. That made both the cashier on duty and the manager annoyed them (they still agreed to change it) a very kind young man recommended a set but the price he gave me was 100 pesos lower so when I hear the real price I tell them that it was not the one who had told me that an apology but would not bring it. The manager got quite upset and I only heard her "oshhhh" she grabbed her head and then pretended not to have heard me and that she had been upset about something else. The cashier got upset and told me not to play games and the manager told me they were going to scold them. I apologized to them (although they gave me the wrong price for the second item) and left. I will not return to that Sally, in addition to being very misinformed about the products, they did not know how to explain the differences between some and neither to a lady who asked them for options. They may be very unmotivated for some reason, but girls don't take it out on customers. Hopefully they will improve in their treatment and be more patient.

I was only going for a nail clipper ... I came out with a thousand and one things! They always have everything, and very nice things!

They had the product I was looking for but the girl who attended me did not even advise me to find it, and only told me that there was not, until I found it

Very father, he has everything. This time I went for masks for the face, they have very assortment. Also its permanent and semi-permanent dyes are very good. Whenever I've been there, it's been my turn that what I want is in stock, no problem on that side.

Excellent service and very good attention, they advise well when making a purchase, the bad thing is that the place is very small and it is uncomfortable to walk more than one person, they do not fit in the mini-corridors, the prices have increased and it is a little expensive. In terms of quality, I think that the price is appropriate according to the quality of what they sell.

You ask the guy who is there for his opinion on how you can achieve a color and he helps you, advises you, tells you what colors you can combine, the peroxide you should use and bleach and how far the bleaching should be according to the dye you are going for. to put .... The girl also helps you / guides you to find what you need if you don't know very well, she attends well, I don't see that she is bothered. Between the 2 they help you and the guy advises well?:), good service.thank you!