Salon de Fiestas Festa Castello - 08500 Ciudad de México

An interesting concept in party halls, access to parking a bit fair especially if you have a van, good facilities and attention, wide spaces, the building is styled according to a medieval castle, I liked it

Unfortunate on April 30, 2022, he left much to say, I do not recommend it at all because during the event a despotic and arrogant attitude was noticed on the part of the manager or owner towards the waiters and customers. The only redeemable thing is the service of the staff who were always attentive to the clients but lousy, horrible and I would not consider the room for future events.

As contracting service I leave you my comments and why One star, unfortunately there are no Zero stars. Number 1 Guest reception,. Hold a reception with cocktails in the heliport area, for which the guests collected their tickets from that moment, and some others did not receive a Ticket until after that reception, Reason why Mr. Castillo, owner of the Place I angrily claim in front of the guests when I observe that attitude, I immediately tell them to leave the place and do it in another area, that I do not want that attitude in front of the guests. (He gets upset but calms down) What leaves us the first lack of organization of the place. (The hostess or receptionist lost 6 envelopes with tickets for guests that we did not get to visit, another lawsuit with the owner of the place and one more scolding to his staff.) 2. In the heliport area we rented it with waiters, I only sent 3 waiters for the service in that area and absolutely, although they had the intention, it was observed that they had nothing as waiters, they are people looking for an opportunity to win a Lana, they do not know how to serve They don't know the name of the drinks, much less did they intend to learn. 3. When going down to the Hall reception and starting the Event. 4. They changed the numbering of the table according to the sketch I gave them. 5. I handed over the program to Miguel, who is the only defensible thing in the entire Hall. Mr. Castillo as master of ceremonies, is old-fashioned, boring, he took us running to the coronation, last toy and waltz for him to dedicate unsolicited words of minutes that seemed eternal... With a tired voice, without diction and in the background some piece from beyond the grave... I read the comment about changing it and requested it, they argued that it was impossible for me to bring my master of ceremonies, that they would tell Mr. Castillo what we did not want. 6. Insisting more The celebrated was their desire to go down the steps and not by their golf cart, and that led us to such an insistence that it caused them discomfort and thus they agreed to continue the event. 7. During the Event, do not accept your set to bring your own, since the cancellation of your musical set some discomfort was noted. I requested and asked several times that the set would be connected to their Audio system, (which by the way presume that if the Audio system is type or Vegas style, it sounds terrible during the event), I set up the set and they were denied audio and microphones to bring your event. We urgently reschedule the event, since it would take them two hours to bring their equipment and Audio system. 8. Cold Pyrotechnics and dances. There I baptized Mr. NO, better known as Mr. Castillo, inventing stories that the neighbors closed him with chains 8 and 15 days ago for using fireworks.... Among my guests there were personnel from the H Fire Department, we tested the fireworks , he reviewed it, said that this type of pyrotechnics was not prohibited, identified the type of elements and authorized or rather endorsed its use... Once again, valuable time was wasted during all this. After almost losing his mind with so many stumbles with the event, he takes the dance, and is annoyed by the confetti cannons, since his staff indicates that he only goes to sweep one occasion and that is when they launch it. Simply tell him and they had him do it, at this point there was already friction. 8, Dinner When hiring, they tell us that they serve in a coarse way, that the input papa was a complete papa, medium, butter, ham and cheese. The presentation of their entry far from what they offered, wrapped in aluminum foil, and they were only two slices of dad, telling them that the Ham was bigger than the dad herself. In summary, the main dish was the piece of meat with a slicer, and the waiters who, despite the good intentions, were not waiters, distracted, all they asked for was a let me see if they give it to me, they chopped all the soda during all the events, if at this point you want to continue with your event. Part 2

Unpleasant audio equipment, the. Food as well as deprorable service. It can be seen that they have not maintained their audio equipment for many years, the groups that play suffer from the very poor quality of their audio, it is not recommended, do not waste your money

The place is "cool", very themed with the vibe of a medieval castle, good service, yes (if the banquet is from there) the portions are small and the taste is normal, not bad, not delicious. Good option to hire the group they have, but do not ask them to play at dinner, you do not have to waste their hours of salsa / cumbia while you have dinner, nobody dances

Terrible service, The owner of the place is not a pleasant person, zero accessible. The waiters disappeared bottles and everything they could. I do not recommend at all. If you want to hire a good place, there are many options in the area but I do not recommend this salon at all.

Beautiful place, excellent service and very good show