SALÓN TUCÁN - 54900 Tultitlán de Mariano Escobedo

The place is very cozy plus it is very familiar with the attention from the wait staff is very attentive also what place is in good condition and is very clean. Follow the steps. Sanitary established. As food is excellent wing seasoning and less that I counted on Buffet

A service with cloth napkins was contracted and it was announced that there would be a cake. Well, on the day of the event they put disposable napkins worse than in a taqueria, all wrinkled and very thin, they asked for more napkins for obvious reasons and the napkins said the lady in charge of the event that they were numbered. It was time for the cake and it turned out that they did not want to give us the plates for the distribution of the cake, that we would have to buy the disposable plates on the street, the waiters did not have a corkscrew and some other details. They did not comply with what was agreed and paid.

I held my event on Saturday, May 28, 2022, it was a wedding in the Tucan room, it was chaos since hiring the service, Ms. Edith first, as there were 100 people, promised us that if we hired 150 people she would give us the set and since we had already given the advance He told us to check if we can give the clue to which, as he only promised, he did not give it, instead we paid the package, the day of the event he was not present at it more than twice but to see the fatal service, the hostess I do not know if it was his first event but it was super bad he left several people without entering since they were on the guest list and already paid he delayed the entire event and asking all the time to stop having an itinerary that we did and what he should do to the room or to the coordinator of the event, likewise at the time of the batucada, she did not take out what we had and the robot was only there for 15 minutes at 10 pm and the event ended at 11 pm, in addition to the fact that in the part of the table of the bride and groom was holding on to one leg with straps and so my dress tore broke everything from the bottom part the waiters service was very slow and demanding a tip and denying the beer service that we brought I thought it was in bad taste that they were distributing the things that were left from the arrangements to the batucada we asked why they never took out the balloons that we had and we asked for them otherwise they would have kept that. Lastly, they recommended me to a Casper choreographer who scammed me, we gave him an advance of $1,000 pesos, he never showed up to give us a lesson and he never reimbursed us, on the contrary, I commented that we had more to lose than he, I don't know if it's a threat, but I left him. around here, the only good thing was the food, the cake and the group. If you have an event here put a person in charge and check that they give everything you bring and that they fulfill what they promise.

It is a nice place, I imagine it is very cheap because the preparation of the waiters is poor, the furniture old, the tablecloths of low quality, the glassware chipped, the food very basic but good. The comments are to serve them and improve the quality. The valet parking, despite being many cars, was careful in the attention, GOOD! They can improve it, RECOMMENDED ?

For an event it is very hot, its air conditioning does not work and it only puts two fans for the entire room, the waiters are super slow.

Excellent place, very good service. We have hired him twice. The first time with 450 guests. 18 years ago. On this occasion, and due to the pandemic, 200 guests respecting hygiene and safety measures, We had international guests and they left impressed and very happy. The happy bride and groom. We congratulate and thank the managers for their kindness and attention.