Salud Digna - 50140 Toluca de Lerdo

Terrible service, they do not respect appointments, they denied me the COVID test when I already had it scheduled and paid for. They didn't let me in and they gave me a piece of paper with a number on it, I dialed and they told me that if I had an appointment they should give me the test, I came back and they told me no longer because I had arrived late when in fact I arrived on time. I spent 40 minutes demanding that they carry it out since it was not my responsibility and the very rude and arrogant manager told me no and that if I wanted to request my refund, which would take 10 days to complete. I just went to waste my time. I attach the tests

I do not recommend it at all first they ask you to schedule an appointment for that day and when you arrive they do not agree between colleagues my experience today when having an appointment they are sending me to train a new mind so what are the medical appointments after entering that my appointment had already been late, which I told a very despotic person about the summons, to which his answer was so absurd (if you like to wait to see if there is a space, which would be an hour of waiting, but I do not assure you anything) very bad experience

Most of the staff are rude and not empathetic at all, they have zero kindness to treat people, my mom has been to the laboratory 3 times and all 3 have left her veins destroyed. They don't let a family member support patients who are struggling to fend for themselves.

The service and attention is fast, the place looks clean and the prices seem affordable, I recommend you schedule your appointment online or by phone, you will save time in line.

From the worst, from the entrance they do not understand or understand the need for a mother with two children, one in her arms and the other in her hand, that they do not let her pass and they tell her that there is where she orders one of them, The guard at the entrance needs, together with the reception girl at the same entrance, training in atc, they do not understand that we do know about the pandemic and its limitations at the entrance, but they must also know how to mediate situations like the mommy who wanted to enter with his two children who cannot order one or the other with anyone, I request decent health, take action on the matter and let those at the entrance know that we are clients, we are not in the insurance to put obstacles when necessary Entering this case with two little ones, by the way, don't even think about letting them walk out of the bathroom, why if you are not patient, out of humanity or joke they will let you go to the bathroom if you walk! That bad service, a couple of years ago this company was not like that! Ojo is the terminal branch in Toluca State of Mexico

Nice and clean place with adequate hygiene measures; excellent service and treatment, fully accessible prices. The clinic is located on Independencia street in the center of the City of Toluca, the results are obtained quickly and you can also consult them through the Salud Digna page. Highly recommended.