Salud Digna - 97134 Mérida

The truth is that the only complaint I have is with the girl who attends the optics department, she treats people badly. I treat a lady very badly. From the elderly, that she always treats all people kindly. In addition, this afternoon girl did not take the trouble to read the external recipe that Mrs. Where he had an addition of 3.25, and he didn't tell him before losing more than an hour there, that they don't do that addition there, only up to 3.00. He even reluctantly happened to us to take the pupillary distance and every so often he repeated that at 7:00 pm he would leave. We arrived before 6:00 pm. And since we approached her at around 6, she told us that she could not see her because she was leaving at 7 and had 2 or 3 people before, Mrs. He was standing for half an hour, and he was unable to have that much empathy and attend to her and read her prescription well and not make her wait so long. I think he doesn't like his job, he shouldn't be in customer service. She doesn't know how to treat people, she is very rude and rude.

I read the comments and I thought it was going to be the worst, but since they opened the door for me to enter, they went to the cashier and everything else was perfect, everything very fast, as always everything clean and at a good price the COVID test did not take 5 minutes the best thing is the speed that is achieved online through whats app

Compared to other laboratories, their prices are affordable, the only bad thing is that with the pandemic waiting outside smells very bad, their sewage treatment should be improved.

Accessible prices, speed in the first contact and automation of results give a lot of value to the brand. Points to improve: - Disorder at reception. - There is no adequate process for receiving pending samples, it took 20 minutes to receive mine. - Implement improvements in staff communication. However, it is a good place for clinical analysis and optometry.