Salud Digna Puerto Vallarta - 48328 Puerto Vallarta

My PCR test had to be done within 72 hours of my flight and it overlapped with Christmas. I had booked online where it said my results would come back within the time frame (24-48 hours) and called ahead (in Spanish) to confirm the same. The representative said no issues. I show up the morning of my test and they say PCR test results would take 72-96 hours. Refunds were not automatic and they could give me no other place that could do my test on the shorter notice, just refused me. On top of that, when I went online for a refund using my information, they showed me the confidential information of ANOTHER patient and allowed me to cancel their appointment. Super insecure medical data storage, unreliable, and uncommunicative. It may be cheaper for PCRs, but careful cause you get what you pay for!

Smooth and hassle free experience getting my antigen test 24 hours before my flight. Booked online and chose the option to pay at Oxxo. Got a reference number and showed to cashier at Oxxo to pay the 260 pesos. Went to this testing location at my scheduled time 2 days later and was promptly seated. Got called in for my test a few minutes later. I was in and out within 10 minutes. I got a receipt with a barcode number on it as a reference to my results. I have a foreign number and read the reviews here about WhatsApp not working, so I messaged the number myself and an automated bot responded asking for my reference number. I entered it, it asked me to confirm my birthdate, then it sent the PDF confirmation test result. It was ready an hour after my test! No problems here. Staff was friendly and helpful. 100% recommend.

There were 4 of us friends who needed PCR tests for an international flight. We arrived at the facility and waited in line outside. A woman came out with a clipboard, asked our names and verified the appointments we had made online. We then went in one by one. They asked if we spoke English or Spanish and spoke to us in our preferred language. They asked to see our passports, entered the details in their system and told us that the results would be ready within 24 to 48 hours. They said the the results would be sent via WhatsApp but they also gave us a username/password and a website where we could see the results. The cost was 950 Mexican pesos per person. The staff was so professional, quick, organized and nice. The whole thing took 15 minutes and the results were available after 20.5 hours! One thing, though, was that the website where you make an appointment doesn't appear to work outside Mexico. Also, appointment slots are only opened for booking within 3 days. That means that if you need to be tested on a Friday, the earliest you can book that appointment online is on the Wednesday. I totally recommend this place for PCR testing!!

Update: The website started working during the Uber back to our hotel and we were able to make appointments for the next day! Luckily we were able to get covid tested the day before our flight (antigen, PCR has a longer processing time and you'll need to book that more in advance) and had results a couple of hours afterwards. Like others mentioned, the results were not delivered but we were able to use the barcode to look up and download our results. Oh, and make sure you bring your passport to your appointment. You'll need Whatsapp installed on your phone to retrieve results. Website is broken, can't make appointment for covid test. Show up to find out there's none available. Don't waste your time.

Needed PCR covid test to return to Canada. I have to give this review to dispel the negative reviews that almost made me choose a much more expensive option! My experience wasn't perfect: they were running 40mins behind and the credit card machine went down so had to pay in cash if you didnt choose the online option. But no where is perfect (we've all had similar and perhaps worse experiences where we are from back in Canada/US). The positives - very inexpensive, $50 compared to $125 - $300 at other places. My friends and I all got our results WITHIN 24 hours and the nurses/workers were all friendly. Definitely go here if you need a test. Be sure to follow all instructions and give yourself atleast 48hrs for your test.

Was also weary of the negative reviews, but went for it because of all the recent positive reviews. Had our PCR test booked for exactly 72 hours before our outbound flight. Maybe stood in line for 5 minutes. Test was efficient, sanitary and the staff was friendly and polite. We were told to expect results in 24-48 hours and both my friend and I got ours between hour 27-29 respectively. Would definitely recommend, as it is 1/2 to 1/3 the cost of many other places in town.

Fast results for antigen test within 2 hours. $12 USD per antigen test, way cheaper than most places. Some of the negative reviews have no merit I think. They specifically post for you to message them via WhatsApp with the word “RESULTADOS” then send a pic of your receipt then your date of birth (but only after 2 hours) and you will get your results sent on WhatsApp and you just have to take pics of them and show at your check in via your phone. Location is great since it is across the street from La Comer which is like Target but better and also near Costco. The appointment setting is super easy and done online and also paid online ahead of time. The employees are very sweet and always cleaning the areas. They take COVID protocols very seriously limiting the amount of people that enter their clinic. The Antigen test is very uncomfortable since they poke your nose all the way close to the back of your throat. We’ve had other tests that are done mid way but not theirs.

My mom and I came here to get our Covid test in order to travel back to the US. I can’t recommend this place enough. They’re very efficient, friendly and economical. $260 pesos for a COVID test that price cannot get better ! And you also get the results in 2 hours!