Salud Digna - 07020 Ciudad de México

Terrible service. I scheduled my appointment for a mammography at 8:30 am, they ask you to arrive 15 minutes before and when you arrive you have to go back to the cash register, even if the payment has already been made; When they arrived at the box they came out with the news that the technique did not arrive until 10:00. Obviously it annoys me and I will be lame about the situation, to which the supervisor approached, who replied that from that hour the service would start, due to my annoyance I asked her to speak with her superior and her response was "she is in Culiacán". Really bad. I returned at 10:00 to be able to carry out my study and as many comment, I waited two hours What a pity that they offer a service that does not have the trained personnel or the professionalism that is required in this type of service.

They say that cheap is expensive. I had an MRI appointment today, but what do you think? That the machine doesn't work and the worst thing is that one has to go around asking why they don't even have the decency to report it. The incredible thing is that they continue to receive and charge people who arrive without informing them of what happened.

Today I went to have an ultrasound, there are two points, with which they should work and be more careful. 1- In cashiers they give you the indication to wait in the waiting room for them to leave the office to deliver the ticket, when they come out and deliver it they get annoyed and ignore you. 2- When I left the ultrasound they did not let me go to the bathroom because they were already closed because today they closed at 2:00 p.m., knowing that there were still patients scheduled for said study, which is required. drink 1.5 liters of water. Regarding the study carried out, everything was very good, very professional.

This is the worst worthy health branch you can go to! I've been to others and the service is good to excellent. But here the service is the worst! The place is very small, there are many people who come, there is a queue to enter to the other corner, they have you waiting in the sun, you enter and there are many people inside, at the checkout counters they serve you in a despotic manner, they say they have no change ( with so many people I doubt they don't have change) and they make you wait (that happened to me on 2 occasions, so I chose to pay by card), you go to another area to have the sample taken and with watch in hand you wait at least 40 minutes. I have gone early, which is when there are more people (because they go fasting), and they serve rudely but quickly, I have gone after 10 when there are few people but the service is just as bad, since they don't have as many people they become "stupid ", They are talking, leaving their work area, and they do not attend to you, in both circumstances the waiting time is just as bad. If you can go to another branch. In this one there is a long waiting time and poor customer service. There should be a module where they collect the sample that one already carries. Because they send you to wait with the people from whom they take the blood sample, when one already takes it just to deliver. Terrible, even carrying an appointment and/or folio is the worst!

I went for some glasses that I bought in promotion and all very well. The attention was fast, the eye exam was very good; and although there was little variety in the frames, for the price it was very good. In addition, the next day the glasses were already there, in other optics that takes weeks. The only detail is that the staff at the entrance did not know how to guide me very well with the promotion and it was chaos for a moment. Anyway, they were pretty nice. Other people who complain that they don't get their prescription right or charge them too expensive, must be that they need progressive lenses or very high prescriptions. That in any optician is going to be expensive and it seems that almost nobody is comfortable with bifocal or progressive lenses.

The costs of the studies are accessible, but they do not have a good organization for patients to enter and give them attention, the service is super slow and you go with just the right amount of time for something that is supposed to be fast

Today I had my appointment, I arrive half an hour before as instructed, I drank 3 liters of water yesterday for my study, and not always! That the tomograph is useless, and I already paid! They did not warn, zero seriousness.

✅ The staff attends very quickly. ✅ It has a wide variety of studies at affordable costs. ✅ Treatment within medical care is good. ✅ Deliver fast results. ✅ It is easy to get to, the metrobus village is just outside the station. ✅ Clean facilities.