San Pablo Centro Oftalmológico - 45160 Zapopan

They follow a good protocol of hygienic measures, the administrative staff is very friendly, excellent medical and nursing staff. Affordable price, it's worth it.

Terrible customer service, they do not respect the schedules, they appoint multiple patients at the same time and the waiting times are endless, I went on an apparently quiet day and it took 3 hours for the ophthalmologist to see me ?

The doctor who attended me, gave me good service, I am already a client of his, but the one who is unbearable and very rude is the person who is in the lens area, I have been going there for 9 years, and every time I go he treats me very badly She yells at me and it's humiliating, she's over 60 years old, very badly dressed by the way, badly combed etc, I don't know why they have her there, in fact she also yells at the reception, she gives a terrible image, in short I will not go there, and I will pass the voice so that they do not go.

First they are super punctual (at least Dr. Gabriela BAungarthen), until more than an hour late to attend to me and as it was logically going out of phase I attended by parts in the studies and they were also eternal, my appointment was the first and I left from there to the 2pm. Second, the studies to see if she was a candidate for Lasik surgery 2000 pesos, very expensive; plus 700 pesos of the consultation that by the way only accept cash (and of course then I could not deduct it in the annual statement). And to finish grinding, after my health insurance authorized the operation I was told in the clinic that between the operation and fees were very much more than the 15 thousand that my insurance authorized but that they were going to check; I asked up to three times and they always told me that they would check it out and they would call me to program me (they did not even want to tell me how much I decided if I paid the surplus) and they never called at the end, neither because I was left waiting. ... after all that, I did not want to insist anymore because they already told me a bad sign to put me in their hands.

Terrible organization, they made an appointment and they did not respect it, nor does they care to give you the information of when they will attend you. It seems that you are at the IMSS waiting to be attended to.

Terrible service, lack of organization and irresponsible staff. An appointment was scheduled for a study and after 3 hours of waiting, an elderly patient fasting and a dilated pupil, they realize that they do not have the necessary material for the study scheduled 1 week ago, ineptitude at its best and just "excuse me" .

Very good service in all aspects, the doctors, the administrative area and the people of the optician. I love the person who attends the sale of glasses, they also have very good models.

Specialists in different anatomical parts of the eye, perform surgical techniques, one of them with laser for retinopathies. The place is nice, it has a waiting room, junk food machines and bathrooms. There are 5 doctor's offices, an optometry site, a laser site, pachymetry, fluoroangiography and there is a sale of frames and micas, in addition to a pharmacy. The time of the patients is respected, you have to be on time. Much cleaning, there is a lack of communication between the technicians and the specialist (they do not know where the files are), they walk around with the surgical pajamas (it favors contamination, we do not know if they sterilize their surgical materials) and they are unaware of the allergies of their patients . A laser intervention for retinopathy of a single eye costs $ 3,500 Mexican pesos and consultations 700 Mexican pesos. They have an agreement with insurers such as Allianz, Mapfre, GNP, ING, Bancomer and Metlife.