SANATORIO TOLUCA - 50120 Toluca de Lerdo

I think they take advantage, especially in these moments of the pandemic, to get money, because in addition to that, My Dad, who EPD, never had his improvement in that hospital, he was 10 days and the Doctor only told us from the first day that he was stable, But that was good, because at least he didn't back down, so what use were his filthy medicines, they never gave a single day of improvement, what happened? Inept doctors, who did not know how to remove the disease from My Dad, and only knew how to charge $$$$$$$$, very disappointing ?

The worst service that a medical institution can offer, they practically assaulted us taking advantage of the fact that my mother had covid 19, they asked us for 100 thousand pesos in advance and in the middle of the care they took her oxygen because they said we were owing, even though we were still They did not register him and we had advanced more than 50%, since the total bill came out more than 173,000 pesos and only for 6 days of "attention", we had to advance them 20 thousand pesos so that they could put the oxygen on him again, because if not my mother died, then my mother needed a pill for blood pressure and they did not give it to her, because we had already settled the account and it was already closed, they let us take them with 14 pressure, now she is at home and must be with oxygen, because otherwise its saturation is 72, in conclusion they did nothing to improve it, despite having paid them an approximate of 173,000 pesos. On the 4th floor (covid pavilion) the nurses without any protection, even many of them do not use a mask, I have never seen anything like it, they should sanction or close this "clinic" that rather looks like a center that is dedicated to withdrawing money and patients are the last thing that matters to them, they are not doctors, they are specialized matasanos. I recommend that you think 1000 times before admitting your patient to this "hospital"

The administrative attention is terrible, the cashier very rude and arrogant. Besides, it is super expensive and they are not measured with the costs or break down what they are charging

In very bad taste, my father was in intensive care, with a ventilator. The day we were informed that nothing could be done. We went in to say goodbye. A young lady like Ana Karen appeared and wanted to remove the ventilator because she needed it for another patient, without any explanation, when my father was still alive. Nursing called his attention that still nothing could be withdrawn. I don't know what the intention was, but I think it shouldn't be like that, apart from being super rude and arrogant.

Pesimo servicio my family died in the hospital and have no idea how much money they charged qie is abuse not recommend them neither the hospital nor medical service

Terrible administration! I was hospitalized 2 months ago, it was necessary for me to have some X-rays and they transferred me to the Florence Sanatorium by ambulance (the same as they called) and paid in cash, however my insurance for medical expenses covered said transport, when I spoke with Doctor Mondragon For the reimbursement, he asked us for the invoice and he authorized us to make the return, he personally took us to the cashier and gave that order, he asked us to be in communication with the "Accountant Cristina" (what the owner thinks) to confirm the transfer, herself Accountant who gave us long, inventing that the bill was altered, that it was a crazy sum, that the ambulances belonged to my husband hahaha, that they would not pay us anything and that's how it was! Until today, I consider that subject dead. Just for that deal, we never go back!

Avoid this hospital, the nurses are not trained, they charge too much, check your account and avoid entering at all costs, it is an unprofessional service, dirty toilets and no water, the emergency doctor call buttons do not work, they do not have measures covid, they don't have medical equipment, they get it from other hospitals or refuse it from other patients. Watch out!!