SaniPets Tienda en Linea - 45115 Zapopan
1.5/5
★
based on 8 reviews
Contact SaniPets Tienda en Linea
Address : | Av. Empresarios 135, Puerta de Hierro, 45115 Zapopan, Jal., Mexico |
Phone : | 📞 + |
Website : | https://sanipets.com.mx/ |
Categories : | |
City : | Jal. |
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osvaldo g on Google
★ ★ ★ ★ ★ Que lastima, sus productos son buenos pero la atención a clientes si que deja mucho que desear! Es pésimo, al inicio todo bien pero después me entregaban el día que se les antojaba y no cuando quedaban. No obtener una respuesta aunque sea para ver porque no llegaron el día que quedaron de entregar el pedido si deja en claro que los clientes no les importan! Tuve paciencia pero buscaré otro proveedor!! Pésima atención a clientes!
Too bad, their products are good but customer service leaves a lot to be desired! It's terrible, at the beginning everything was fine but then they gave me the day they wanted and not when they were left. Not getting an answer even to see why they didn't arrive on the day they left to deliver the order if you make it clear that customers don't care! I was patient but I will look for another provider !! Terrible customer service!
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Marino on Google
★ ★ ★ ★ ★ Pésima atención, dicen que van a entregar y no lo hacen, prefieren ignorar al cliente, es una empresa que tal vez se de el lujo de rechazar ventas, son demasiado mentirosos.
Terrible attention, they say they are going to deliver and they don't, they prefer to ignore the client, it is a company that perhaps has the luxury of rejecting sales, they are too many liars.
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Mercedes Jimenez on Google
★ ★ ★ ★ ★ Pésimo servicio, hice un pedido de arena para gato, nunca me lo llevaron, no contestan mensajes ni llamadas,.eso desespera mucho. Me encanta la arena alfa cat pero con esa pésima atención, tendré que buscar otro proveedor. Ni un hola, ni un día un disculpe, ni un perdón!! Nada, no dicen nada! ??☹️
Terrible service, I made an order for cat litter, they never took it to me, they don't answer messages or calls, that's very desperate. I love alpha cat sand but with that lousy care, I will have to find another supplier. Not a hello, not a day an apology, not a pardon !! Nothing, they say nothing! ??☹️
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Juan Macias on Google
★ ★ ★ ★ ★ No contestan, te vuelves cliente frecuente y de la nada te dejan de contestar y de mandar producto, les marcó e ignoran mi llamada, pésimo servicio, pésimo negocio y pésimo personal, si no saben manejar un negocio mejor ni lo hagan, afortunadamente encontré otra marca más chingona y con envíos gratis a toda la república...
They don't answer, you become a frequent customer and out of nowhere they stop answering and sending you product, I dialed them and they ignore my call, terrible service, bad business and bad staff, if they don't know how to handle a better business, don't do it, fortunately I found another coolest brand and with free shipping to the whole republic...
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Adrian Ruiz on Google
★ ★ ★ ★ ★ Realice un pedido por facebook y no me entregaron el pedido, dijeron que iban ya " en camino" y nunca llegaron. Me hicieron perder tiempo, que pésimo servicio al cliente tienen, no se si de verdad exista la empresa o solo lo usan para recabar datos. Tengan cuidado!
I placed an order on facebook and they did not deliver the order, they said they were already "on their way" and they never arrived. They made me waste time, what terrible customer service they have, I don't know if the company really exists or they only use it to collect data. Be careful!
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Noemi Trigueros Jaime on Google
★ ★ ★ ★ ★ Super mala atención , los primeros pedidos qué hice muy amables y atentos, pero después quise hacer más pedidos y me ignoraron, que lastima porque la arena es buena.
Super bad service, the first orders I made were very kind and attentive, but later I wanted to make more orders and they ignored me, which is a shame because the sand is good.
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Laura Ortega on Google
★ ★ ★ ★ ★ Pésimo servicio. MALQUEDADOS. Van 2 veces que me quedan mal con la entrega. Hay buenas arenas y con un servicio serio y comprometido. Definitivamente no se recomienda para nada a este proveedor.
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Betsie Escobar on Google
★ ★ ★ ★ ★ Lamentablemente nunca busque en Internet las opiniones o referencias de haber sabido ni les escribo, pésimo servicio al cliente, por facebook y por WhatsApp no te responden y cuando lo hacen les preguntas algo y se molestan te responden mala copa y te bloquean y hasta borraron mi comentario en sus redes sociales y me bloquearon para wue no pueda poner nada.
Lástima que no tienen la opción poner calificación en su facebook. Era la primera ves que iba a comprar y pues NO LOS RECOMIENDO SON UNOS DÉSPOTAS GROSEROS Y NO SABEN VENDER NI TENER TRATO CON EL CLIENTE yo no se porque tienen tantos seguidores.
Unfortunately, I never looked on the Internet for opinions or references if I had known, nor did I write to them, lousy customer service, they don't answer you on Facebook and WhatsApp and when they do, you ask them something and they get annoyed, they respond badly and they block you and even delete my comment on their social networks and they blocked me so I can't post anything.
Too bad they don't have the option to put a rating on their facebook. It was the first time I was going to buy and well I DO NOT RECOMMEND THEM THEY ARE RUDE DESPOTS AND THEY DON'T KNOW HOW TO SELL OR DEAL WITH THE CUSTOMER I don't know why they have so many followers.
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