Santander - 66634 Cd Apodaca
1.9/5
★
based on 8 reviews
Contact Santander
| Address : | Antiguo Camino A. Huinala 100, El Milagro, 66634 Cd Apodaca, N.L., Mexico |
| Phone : | 📞 +888 |
| Website : | https://www.santander.com.mx/ |
| Categories : |
Bank
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| City : | N.L. |
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Gabriela Cisneros on Google
★ ★ ★ ★ ★ Tienen varios cajeros y casi siempre funcionando al igual que el multicajero, en ocaciones se tardan en atender pero te dan siempre solución
 They have several ATMs and almost always working like the multi-teller, sometimes they take time to attend but they always give you a solution
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Alfredo Huerta on Google
★ ★ ★ ★ ★ +1 hora para hacer un deposito bancario, la peor sucursal de toda la república mexicana, y latam. ?
+1 hour to make a bank deposit, the worst branch in the entire Mexican Republic, and Latam. ?
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Ana Caballero on Google
★ ★ ★ ★ ★ Muuuuy lentos en la atención con ejecutivo, 2 horas de espera y te tienen haciendo fila en el sol
Very slow in the attention with executive, 2 hours of waiting and they have you standing in line in the sun
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Ingrid Rodriguez on Google
★ ★ ★ ★ ★ Nefasto servicio, el único amable es el chico que te orienta en la entrada. Por lo demás, te atienden como si te hicieran un favor, y se entiende que los trámites son tardados (días hábiles) pero es imposible darle seguimiento. Lo peor es que hay un solo número de teléfono, hoy yo estuve marcando y se escuchaba que levantaban el teléfono y me colgaban, o levantaban el tel y nadie contestaba, así hasta que se cortara la llamada. Cuando por fin me contestaron (después de 13 llamadas seguidas) se justifican con que hay muchas personas por atender y no saben quién me colgó. Como clienta no es mi culpa el flujo de gente en la sucursal, y no es posible que sea mas amable yo con la persona que me atiende que al revés, pues el solo interrumpe, es impaciente y grosero (encima de esto, hizo mal mi trámite y tendremos que iniciar de nuevo). Innecesaria actitud.
Disgusting service, the only friendly one is the guy who guides you at the entrance. For the rest, they treat you as if they were doing you a favor, and it is understood that the procedures are delayed (business days) but it is impossible to follow up. The worst thing is that there is only one phone number, today I was dialing and you could hear them picking up the phone and hanging up on me, or picking up the phone and no one answered, until the call was cut off. When they finally answered me (after 13 calls in a row) they justified that there are many people to attend and they do not know who hung up on me. As a customer, the flow of people in the branch is not my fault, and it is not possible that I am more kind to the person who attends me than the other way around, because he just interrupts, is impatient and rude (on top of this, he did my process and we will have to start again). Unnecessary attitude.
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RR on Google
★ ★ ★ ★ ★ Este Santander es un pésimo lugar para tus operaciones bancarias, el tiempo de espera por las mañanas es mínimo una hora, el personal es muy lento e ineficiente, les recomiendo ir a la sucursal dela fe está menos peor…
This Santander is a lousy place for your banking operations, the waiting time in the morning is at least one hour, the staff is very slow and inefficient, I recommend you go to the faith branch, it is less worse...
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dayana avila on Google
★ ★ ★ ★ ★ No existe peor calificación para dársela porque la suc. nunca cuenta con servicio, no cuenta con tarjetas no tiene ni madres!!! Ni se den la vuelta ahi la neta.
There is no worse rating to give it because the suc. It never has service, it doesn't have cards, it doesn't even have mothers!!! Don't even turn around there the net.
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Manuel De León on Google
★ ★ ★ ★ ★ Terrible el servicio de aquí. Consejo, si eres cliente SELECT, pasas directo, no hace fila, nomas pasas tu tarjeta en la maquinita de adentro. (ya que no hay nadie que te de esta información afuera, aquí la dejo). En verdad no se de donde sacan a sus ejecutivos, terrible servicio por parte de ellos, hay una fila enorme y ellos platicando bien agusto. Y mucho menos tengo idea de donde sacan a la persona que hace las líneas afuera del banco.
Terrible service here. Advice, if you are a SELECT customer, you go directly, you do not wait in line, you just pass your card in the little machine inside. (Since there is no one to give you this information outside, I leave it here). I really don't know where they get their executives from, terrible service from them, there is a huge line and they are talking very well. And much less do I have any idea where they get the person who does the lines outside the bank.
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Jose Carlos Canales Ramirez on Google
★ ★ ★ ★ ★ El sábado si son las 2 pm y estás afuera en la fila te cierran la puerta como se dice coloquialmente en las "narices", es comprensible que cierren por la hora que es, lo que no está bien es la forma en que le hablan a la gente que se queda afuera, cuando les pedimos de favor que si nos daban chanza de pasar, se acercó a la puerta un tipo que no sé si era el gerente o algún ejecutivo y le dijo a uno de los que estabamos afuera "háganse para allá por favor para cerrar con llave, son políticas del banco o de otra manera voy atener que llamar a la policía" en un tono prepotente. Si dicen las cosas de buena manera también entiende la gente. Nadie de los que nos quedamos afuera les habló de mala manera en ningún momento. Muy mal servicio.
On Saturday if it is 2 pm and you are out in line they close the door as they say colloquially in the "noses", it is understandable that they close by what time it is, what is not right is the way they talk to the people who stay outside, when we asked them to please if they gave us a joke to come in, a guy came to the door that I don't know if he was the manager or some executive and said to one of those who were outside There please to lock it, they are bank policies or otherwise I will have to call the police "in an arrogant tone. If they say things in a good way, people also understand. None of us who were left out spoke to them in a bad way at any time. Very bad service.
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