Santander - 45160 Guadalajara
2.1/5
★
based on 8 reviews
Contact Santander
Address : | Centro Comercial Plaza Patria Guadalajara, Av. Patria 1950, Plaza Patria, 45160 Guadalajara, Jal., Mexico |
Phone : | 📞 +77 |
Website : | http://www.santander.com.mx/mx/home/ |
Categories : |
Bank
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City : | Jal. |
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Tomas Alvarez on Google
★ ★ ★ ★ ★ Pésimo servicio, 3 horas esperando a que saliera mi turno. La sub directora es una completa incompetente, atiende a gente sin turno y no tiene ni idea de lo que hace. Cerré mi cuenta después de la pésima experiencia que tuve.
Terrible service, 3 hours waiting for my shift to come out. The assistant principal is completely incompetent, she takes care of people without a turn and has no idea what she is doing. I closed my account after the terrible experience I had.
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Sandra Serrano on Google
★ ★ ★ ★ ★ Pésima atención
Lentísimo el servicio con el ejecutivo, les encanta tener los filones
lousy attention
Very slow service with the executive, they love to have the veins
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Alex N on Google
★ ★ ★ ★ ★ Si, es cordial la persona que orienta en la entrada, pero es muy MUY deficiente la atención, si vienes con ejecutivo prepara de una a tres horas de espera como dicen los demás comentarios.
Yes, the person who guides you at the entrance is cordial, but the attention is very VERY deficient, if you come with an executive prepare one to three hours of waiting as the other comments say.
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m b on Google
★ ★ ★ ★ ★ Pésimo servicio, tengo el número 3 (llegue 9:30 am) para servicio con asesor solo atienden 2 personas , tengo media hora.
Terrible service, I have number 3 (I arrived at 9:30 am) for service with an advisor only 2 people attend, I have half an hour.
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Omar Aguilar on Google
★ ★ ★ ★ ★ En esta sucursal trabaja puro inprofesional la verdad nomas llama a para aser una pregunta sobre un documento que me tenia que llegar a subsuchrsal, llame 4 veses y una ves me colgaron, 2 veses me dejaron en espera asta que se colgo la llamada y la cuarta ves me crusaron la linea con una persona que es cliente de santander tambien que llamaba para lo mismo
In this branch he works pure inprofessional, the truth is, he just calls to ask a question about a document that I had to get to subsuchrsal, I called 4 times and one time they hung up on me, 2 times they left me on hold until the call was hung up and the fourth You see they crossed the line with a person who is a Santander client who also called for the same
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Dayanara López on Google
★ ★ ★ ★ ★ La peor sucursal a la que he tenido la desgracia de visitar. Tardaron una hora para atenderme, y mi transacción solo duró 3 minutos.
The worst branch I have ever had the misfortune to visit. It took them an hour to serve me, and my transaction only took 3 minutes.
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ruben brito beltran on Google
★ ★ ★ ★ ★ Visite esta institución bancaria por que recibí un correo electrónico y una llamada telefónica para informarme q ya tenia lista una tarjeta de crédito sin anualidad y múltiples beneficios tantos q me sonó a Fraude, acudí y efectivamente si tenia una tarjeta pero en preautorizacion por lo tanto no me entregaron ninguna tarjeta en físico ni de plástico ni de cartón. Me causó mucha risa por q te atienden como si ya fuera un hecho q tienes en tu propiedad la dichosa tarjeta,con decirles q hasta estoy recibiendo correos y mensajes donde hacen de mi conocimiento los beneficios a los q tengo con la tarjeta y ni siquiera la tengo en mis manos.
I visited this banking institution because I received an email and a phone call to inform me that I already had a credit card ready without annuity and multiple benefits so many that it sounded like Fraud, I went and indeed I had a card but in pre-authorization therefore not They gave me no physical card, neither plastic nor cardboard. It caused me a lot of laughter because they treat you as if it were already a fact that you have the happy card on your property, by telling them that I am even receiving emails and messages where they let me know the benefits that I have with the card and not even the I have in my hands.
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Ehecatl Quetzalcoatl on Google
★ ★ ★ ★ ★ El peor servicio con asesores
2 veces he esperado 1 hora para ser atendido o redirigido hasta con 3 asesores que no pueden resolver el problema, terminando con la generente o subgerente de sucursal
Te hablan por telefono para sacar cita y ni aun asi respetan los tiempos teniendote esperando sin atender
Ah pero como ofrecen cafe y refresco, como si eso solucionara los problemas
The worst service with advisors
Twice I have waited 1 hour to be attended or redirected with up to 3 advisors who cannot solve the problem, ending with the branch manager or deputy manager
They talk to you on the phone to make an appointment and even so they do not respect the times keeping you waiting without attending
Ah but since they offer coffee and soft drinks, as if that would solve the problems
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