Santander - 76806 San Juan del Río

Name: Santander - 76806 San Juan del Río
Address: Paseo Central, 3a. Seccion S/N, San Cayetano, 76806 San Juan del Río, Qro., Mexico, Qro.

2/5 ★ based on 8 reviews

Contact Santander

Address :	Paseo Central, 3a. Seccion S/N, San Cayetano, 76806 San Juan del Río, Qro., Mexico
Phone :	📞 +7788
Website :	https://www.santander.com.mx/
Categories :	Bank ,
City :	Qro.

Paseo Central, 3a. Seccion S/N, San Cayetano, 76806 San Juan del Río, Qro., Mexico

Best Bank in Mexico

J	Jesus Chavira on Google ★ ★ ★ ★ ★ Acabó de visitar está sucursal hace un par de días y la verdad me llevé un muy mal sabor de boca y me decepcione mucho por los malos tratos y al solicitar una cuenta de ahorros resulta que no daba la ejecutiva ninguna cosa qué no fuera tiene que pagar esto y lo otro es cómo si quisieran ahuyentar a los clientes. I just visited this branch a couple of days ago and the truth is that I had a very bad taste in my mouth and I was very disappointed by the mistreatment and when requesting a savings account it turns out that the executive did not give anything other than she has to pay this and the other is as if they wanted to drive away customers.
O	Octavio Ordaz Rodriguez on Google ★ ★ ★ ★ ★ Horror de servicio, estuve más de una hora esperando y no avanzaba la fila, tuve que ir al otro banco donde en 20 min aproximadamente me atendieron, además de que el guardia te responde de mala gana y muy grosero. Horror of service, I was more than an hour waiting and the line did not advance, I had to go to the other bank where in about 20 minutes they attended to me, in addition to the fact that the guard responds reluctantly and very rudely.
G	Gabriela Cabrera on Google ★ ★ ★ ★ ★ El servicio ya era terrible antes de la pandemia pero ahora no puedo creer la ineficiciencia existente en el servicio, estuve adentro de las instalaciónes y solo un ejecutivo estaba atendiendo y dos ejecutivas platicando sin realizar ningun servicio sin importar la gente adentro y afuera de las instalaciónes, tomo dos horas y media para ser atendida fui con la directora para hablar al respecto y comento que seguramente los demas ejecutivos tenian problemas tecnicos cuando Claramente no era asi, no entiendo por que tener tantos espacios de ejecutivos si unicamente solo uno estara atendiendo! Es un pesimo banco, pesimo servicio, no Daria ni una sola Estrella, deberian copiar o reflejarse en los demas bancos los cuales realmente van a trabajar y a dar un servicio eficiente. The service was already terrible before the pandemic but now I cannot believe the existing inefficiency in the service, I was inside the facilities and only one executive was attending and two executives were talking without performing any service regardless of the people inside and outside the facilities. It took two and a half hours to be attended to, I went to the director to talk about it and she commented that surely the other executives had technical problems when clearly it was not like that, I do not understand why have so many executive spaces if only one will be attending! It is a lousy bank, a lousy service, I would not give a single Star, they should copy or be reflected in the other banks which are really going to work and provide an efficient service.
F	Fabian Ugalde on Google ★ ★ ★ ★ ★ Cierran desde las 15:30 cuando el horario es hasta las 16:00. Mencionó la persona de la puerta que eran órdenes del director negar el acceso desde las 15:30. They close from 3:30 p.m. when the hours are until 4:00 p.m. The person at the door mentioned that it was the director's orders to deny access from 15:30.
Y	Yessica Rubí Cruz Esquivel on Google ★ ★ ★ ★ ★ Tienes que esperar demasiado tiempo para ser atendido y todo por arreglar errores que son ineficiencias de su mismo sostema. El peor banco sin duda You have to wait too long to be attended and all to fix errors that are inefficiencies of your very system. The worst bank without a doubt
M	Marina Torres on Google ★ ★ ★ ★ ★ Lástima que no hay menos de 1 estrella, porque asi es su pésimo servicio, quise entrar con mi hijo pequeño y no me dejaron, les explique que no tengo donde dejarlo y que por obvias razones estoy con él ahi y aun asi no me dejaron, es el peor servicio que he recibido y miren que me han tocado peores, mejor en BBVA me dejaron entrarsin broncas. Prefiero cambiar de banco. Too bad there is no less than 1 star, because that is their lousy service, I wanted to enter with my little son and they did not let me, I explained that I have nowhere to leave him and that for obvious reasons I am with him there and even so they did not let me, It's the worst service I've ever received and look what worse I've gotten, better at BBVA they let me in without any fights. I prefer to change banks.
A	Alejandro Vazquez on Google ★ ★ ★ ★ ★ Pero banco sin duda, a pesar de que su servicio es de 9:00 a 16:00 hrs, tenían a 2 ejecutivos operando (que para la demanda que tiene la gente es poco) y una de ellas se levantó a comer y se tardó 1 hora ... O sea a pesar del poco tiempo que trabajan también tienen su hora completa de comida no la chinguen Asco de banco llevo 2 horas esperando su trámite de 5 minutos But bank without a doubt, despite the fact that their service is from 9:00 a.m. to 4:00 p.m., they had 2 executives operating (which for the demand that people have is little) and one of them got up to eat and was late 1 hour... In other words, despite the short time they work, they also have their full meal hour, don't screw it up Bank disgust I've been waiting 2 hours for your 5-minute procedure
S	Susan Hermosillo on Google ★ ★ ★ ★ ★ I believe they need more employees to provide better customer service. The line to see a teller was at least an hour's wait, and it's always this way. Thank goodness I only needed the ATM.