Santander - 54700 Cuautitlán Izcalli

Executives treat account holders the worst, it seems like we're on social security. Hours of waiting and they usually don't fix anything. The worst branch that Santander has. They have all the people formed in the sun and they sometimes in without people.

Today I went to open an account and their organization is terrible: they make you wait hours (2.5 hours in my case) because 70% of the staff is talking to each other. And the worst thing is that they told me that since it was already late (14:00 hrs approx) he will return the next day to do the procedure. It seems that Santander's policy is not to have new clients, people if they can never use this bank.

Terrible no service, to start from the moment of requesting information, the woman at the entrance super despot My daughter needs to open a payroll account, there are already two times that she goes and no matter how early she arrives, they tell her that there are no plastics. How strange, the first time it was a bit late, because of his classes and they told him that they had only brought 7 plastics and they ran out at 11:00 am the next day he arrives before 9:00 and it turns out that they no longer had to they had only taken 25. Absurd !!!!!!

Your service sucks. Slow and useless to solve. I've been going for two days and they don't give me a solution to my problem either at the branch or online. Bad service. I will cancel my account.

The worst branch in Izcalli I went to process a card and my fingerprints were not passed and I returned the next day and they told me that they could not do anything and I had to wait half an hour for them to tell me that it could not be passed on to their phone and doing favors for your friends lousy service better go to the San Miguel branch there they attended me quickly and did not give me so many obstacles

Terrible service from the entrance. The young woman at the door. She is distracted playing. Joking with the staff. She does not give instructions, we have to ask the other waiting customers, they say no cell phone and she checks her cell phone that she has in her vest, taking off her face mask. Afterwards, only 1 executive attends, more than 2 hours to attend . Serving a client in the corridor of the square. I think that the only productive people are the cashiers

Santander the WORST of all banks, with a lousy service, with a match that you tutea at the entrance! With a wait to spend with executive, for hours. Far from solving problems, THEY GIVE YOU MANY MORE!! They told me to make a power of attorney with a notary, to be able to process everything that comes with having an account there (for my father, a 98-year-old who cannot walk and is on permanent oxygen) and when he takes them, I They said it was useless, that I had to make another one. Total, which is a bureaucracy and a bunch of useless, slow and incompetent INCOMPARABLES! And the solution they give me is to make ANOTHER power of attorney (as if they gave it to me, or it will cost $100.00 pesos) or expose my dad by taking it out and taking it to the bank!! They are well covered with brains! Starting with your legal department!! A disgusting bank!! The best recommendation is NOT TO OPEN AN ACCOUNT IN SANTANDER!! EYE!! ?️?️?️? OF COURSE NOTHING!!! RECOMMENDABLE!!!

Terrible service from the lady at the entrance. Getting on the waiting list lousy. This branch sucks. The executives are on their cell phones and it's been a little over an hour Where can I report this bank???