Santander - Cuauhtémoc

Disgusting service, terrible attention, very bad attitude and hostility in all the staff. mediocre executives.

There is only one executive who, instead of attending, goes out for a walk for no apparent reason, they give way to people who are not trained and the one at the entrance does not seem to like his job because it is the last thing he does

Terrible attention from employees. My father, an elderly person, wanted an account for his Afore, it was almost the whole week because he went and they told him "there is no system" "this voucher does not work" even though I have the water "that I had to pay 2 thousand pesos for to be able to open an account with them otherwise there was no way" "the incompetent executive told her that she could only go until 1pm so that she could work" my father was sometimes from 9am and magically when his shift came They told him that it was not possible. In truth, the attention in that branch and the one on Buenavista street almost in front of the Cuauhtémoc delegation is terrible. If they can't handle their mediocre and incompetent work, they should quit. Outside, there are people who would like to have that place of work and would do much better. The manager is another good-for-nothing lazy where you present your case and he simply dedicates himself to giving you the plane. My father had to go to the Santander branch of the Thiber River in front of the angel and the excellent attention without any problem less than 1 hour he already had his account and zero pesos payment for opening the very respectful and attentive executive. If they need to open accounts in this loss forum branch, they should fake interest in the client and be more empathetic, they are disgusting staff and I speak in general.

The waiting time causes many users to not make or complete operations, many of us have to go to work and there are no positive comments about this branch; they let those who want to pass without any control but for procedures they make people take up to 2 hours for a procedure of maximum 40 minutes even with people. I wouldn't recommend at least this branch, perhaps for telephone services, but even that there are limits to doing something different.

What kind of staff do they hire, they have a mega bad service, I don't understand why they don't attend, they only spend it on their mobile, the guy at the entrance is lousy, his service, you ask him something and he tells you that he doesn't know or more he makes faces well, he's just busy and with one face, this leaves a lot to talk about as a bank and especially its staff, they should be a little more attentive to details, I've been with other banks and I've never felt the way I feel now.