Santander - 39690 Acapulco de Juárez

Very fast service in sports club branch.

Good place well located with great personal attention

A very good place, excellent service and without any problems ...

They do not answer the phone, the manager of the branch had to call me to follow up on my problem and she never did, I had to go to the branch 3 times and they could not solve me, I went to another branch and in a matter of hours they solved me.

It has good facilities but they are very slow ... long waiting time. Ah of course but there is the Select but that is another story ...

With a great location in the golden zone of Acapulco! In front of the golf club. Nice and modern facilities. No parking. Good service. ATM 24 hrs.

It's fine, even if it could improve its management and customer service. At least in this place there is always free parking.

I want to tell you about my experience in this ATM. Yesterday I went to withdraw, my card was getting stuck. A guy approached "Call to help me" When I was going to retire I got hooked by telling me, madam, she left her operation open and the cashier threw her a bill of $ 200 pesos and everything was so weird because I had not entered my nip or anything and told me to take out your operation if not you will not be able to withdraw money I put my card The strange thing is that the cashier offered me a screen with options that I had never seen He asked me for my PIN and when I entered it, my number was seen on the screen, while the guy is behind me and that made me strange but the cashier did not return my card and that was when he intervened I pressed a few keys and he gave me back "my card." And I thought how strange Immediately I got a message of withdrawal to my cell phone. I thought then it will be the 200 that I just retired. Well, it was not a withdrawal for my entire balance. And immediately call the bank and the truth that could not think. When the operator asked me for the card termination I realized that the guy had changed it for me. And so he had committed his misdeed. The lady who assisted me told me the numbers on her card and her name do not match. And it was when very late everything made sense. Cancel my card because it had the number saved in the photo. I just wanted to tell you about my experience so you can be careful. My mistake was going to the ATM alone and having my hands full. These people have well organized what they do because the ATM is not my bank and I quickly half another card from my same bank. I would like to file a complaint so that this does not happen to more people I am almost 50 years old and then one becomes clumsy and since you come on vacation and are so relaxed you never think something like this will happen to you. Hopefully it will serve you and if someone knows here in Acapulco if the complaint can be made, I appreciate your comments. Greetings!!