Santander - 06500 Ciudad de México
1.6/5
★
based on 8 reviews
Contact Santander
| Address : | Av. Paseo de la Reforma 379, Cuauhtémoc, 06500 Ciudad de México, CDMX, Mexico |
| Phone : | 📞 +8 |
| Website : | https://www.santander.com.mx/ |
| Categories : |
Bank
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| City : | CDMX |
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ne masi on Google
★ ★ ★ ★ ★ Malisimo el servicio en sus sucursales te atienden de mala gana han de ganar super bien los ejecutivos prepotentes
 The service in their branches is very poor, they serve you reluctantly, the arrogant executives have to win super well
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JM MQ on Google
★ ★ ★ ★ ★ Súper nefastos! Mal servicio! No importa que la sucursal esté vacía, atienden de mala gana. Desde el personal de la entrada hasta la ejecutiva que atiende (en mi caso, la ejecutiva del escritorio 5). Si no tienen necesidad de acudir a esta sucursal, no lo hagan.
Super nefarious! Bad service! It doesn't matter if the branch is empty, they attend reluctantly. From the entrance staff to the executive serving (in my case, the executive at desk 5). If you do not need to go to this branch, do not do so.
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MARLENY MARILIN RIOS RENGIFO on Google
★ ★ ★ ★ ★ He visto malas atenciones en tiempo. Pero este lugar es pésimo. Para atender a 5 personas se demoran hasta una hora. Realmente es muy mala la atención. Se entretienen mucho y no atienden a los clientes
I've seen bad attentions in time. But this place is lousy. To serve 5 people it takes up to an hour. The attention is really very bad. They entertain themselves a lot and do not serve customers
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Alejandra Salas on Google
★ ★ ★ ★ ★ Pésimo servicio, llevo dos años pidiendo información y no resuelven
Terrible service, I have been asking for information for two years and they do not resolve
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Alejandra Rojas on Google
★ ★ ★ ★ ★ 6 ejecutivos y 3 personas por atender , igual a 2horas. INACEPTABLE
6 executives and 3 people to attend, equal to 2 hours. UNACCEPTABLE
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jrcm carmona on Google
★ ★ ★ ★ ★ Pésimo servicio en atención a clientes, llevo mas de 40 minutos y no me atienden, aun cuando los ejecutivos estan desocupados. No es posible que en tiempos de pandemia no consideren agilizar los procesos de atención e identifiquen los trámites sencillos para darle pronta atención. Solo vengo a solicitar unos estados de cuenta y nadie atiende, un trámite tan sencillo y que se tarden tanto. No es posible!!
Terrible customer service, I took more than 40 minutes and they do not serve me, even when the executives are unemployed. It is not possible that in times of a pandemic they do not consider streamlining the care processes and identify the simple procedures to give prompt attention. I only come to request some account statements and nobody attends, a procedure so simple and that they take so long. It's not possible!!
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Nancy Ramirez on Google
★ ★ ★ ★ ★ Tengan cuidado, la cajera me dio incompleto mi cobro. No tuve oportunidad de contarlo al instante. Intenté marcar a la sucursal y no me contestan. La cajera es una joven de complexión robusta. No se confíen de ella por favor estén al pendiente cuando les entreguen su dinero.
Be careful, the cashier gave me my payment incomplete. I didn't have a chance to tell it instantly. I tried to dial the branch and they don't answer me. The cashier is a young woman with a robust complexion. Do not trust her please be aware when they give you your money.
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Liam O'Donnell on Google
★ ★ ★ ★ ★ DO NOT GO HERE.
ATM ate my Bank of America card. ATM displayed no warnings or dialogue about what happened. Staff were smug and had zero interest in helping me resolve this issue.
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