Santander - 66477 San Nicolás de los Garza

Of the worst banks. They offer few solutions or alternatives to the customer. Also in specific in this branch there are always failures in the ATMs

Very good service. They serve you very quickly, it only gets saturated on Saturdays due to its limited hours. Special attention from the directors but in reality all the executives are very professional. My only dislike was at checkout, there are very few staff and they are too slow and somewhat rude at times.

As inefficient as ever...it takes a long time to cash a simple check

Friendly and fast treatment open on Saturdays, excellent service.

3 stars for the bank's policy not to accept the passport to have an express card or money at the window apart from the arrogant and hostile attention of the account executive who I prefer not to expose her name, she knew perfectly what I was referring to with certain More questions, however, she answered me denying understanding and then giving me the answer, I asked if I could withdraw all my money from the account and she was already canceling the account without confirming and annoying, as if she were doing me a favor. I called Santander and the person who answered me on the phone was very kind and made me go back to the branch to speed up my process with him on the phone. I came back and Erica Gomez attended me if I remember correctly, her attention was human, pleasant, gentle, understandable at all times, she explained the situation perfectly and helped me to obtain a cashier's check that was never offered to me in the beginning, I highly recommend To Ms. Gomez and if the branch reads this review, I want to express my gratitude since it made my life easier at this time. We honestly do not know what the situation of the people at the moment is and if it is in our hands to help or offer various solutions, that is how it should be.

The but branch I have been in, super slow, unable to offer alternatives, all the time and ALL the executives maintain gestures of discomfort, it seems that they find it difficult to work. It is a pity that as a company despite constant complaints from customers, nothing is done to improve service

I went to renew my debit card and token, when I left it turns out that I had insurance charged to my account, terrible practices of the deputy director of the Santander La Fe branch, in Romulo Garza, and Miguel Aleman highway in San Nicolas de los Garza NL. I'm waiting on a second call and wasting time on a cancel.