Santander - 48333 Puerto Vallarta
2.4/5
★
based on 8 reviews
Contact Santander
Address : | joyeria el opalo, Av. Francisco Medina Ascencio s/n-Local 7 al 9, Zona Hotelera, Las Glorias, 48333 Puerto Vallarta, Jal., Mexico |
Phone : | 📞 +9 |
Website : | http://www.santander.com.mx/ |
Categories : | |
City : | Jal. |
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Heriberto Pérez Mendoza on Google
★ ★ ★ ★ ★ El personal hace su mejor esfuerzo para atender con calidez y eficiencia; el numero de clientes es muy alto, la sucursal (recientemente remodelada) es muy pequeña, con poco personal. Se torna en mal servicio al cliente; SANTANDER debe ampliar el local y aumentar personal.
The staff do their best to serve you with warmth and efficiency; the number of clients is very high, the branch (recently remodeled) is very small, with few staff. It turns into poor customer service; SANTANDER must expand the premises and increase staff.
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Rafael Sánchez on Google
★ ★ ★ ★ ★ Uno de los peores lugares donde eh ido, los cajeros no te dan el dinero solicitado y el personal no te soluciona con absolutamente NADA.
One of the worst places I have ever been, the ATMs do not give you the requested money and the staff does not solve you with absolutely NOTHING.
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jakelyne Maass on Google
★ ★ ★ ★ ★ Pésimo servicio, los cajeros casi siempre están dañados y el personal es bastante lento, siempre hay filas muy largas y hay que esperar demasiado, además el joven de la entrada es muy poco profesional y sin que yo le pidiera ayuda manipuló mi dinero y al reportarlo ni siquiera había un gerente que pudiera resolver el problema, pésimo! Fatal esta sucursal.
Terrible service, the ATMs are almost always damaged and the staff is quite slow, there are always very long lines and you have to wait too long, also the young man at the entrance is very unprofessional and without my asking for help he manipulated my money and when I reported it There wasn't even a manager who could solve the problem, lousy! Fatal this branch.
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miguel angel de troya perez on Google
★ ★ ★ ★ ★ Tienen cajeros nuevos y uno en el que puedes hacer depositos y pagar servicios, estaria perfecto que esta sucursal abriera los sabados.
They have new ATMs and one where you can make deposits and pay for services, it would be perfect if this branch opened on Saturdays.
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Kasandra Ontiveros Espana on Google
★ ★ ★ ★ ★ Doy una estrella porque no puedo dar 0, PÉSIMA atención, acudí más de 3 veces para hacer un cobro de fondos de Afore y hasta la fecha Santander me tiene mis fondos congelados y no puedo disponer de ellos. Dicho retiro lo quierro hacer desde hace más de 15 dias y nadie me da solución. Mi Afore ya me mostró que efectivamente los fondos los tiene Santander pero las cajeras no te sacan de ningún apuro, estoy segura que ni siquiera han de saber como se hace porque cuando les expliqué el trámite que quería hacer solo se quedaron viendo entre ellas, no me han querido dar mi dinero inclusive cuando ya les mostré mi número de orden de pago etc y me siguen negando el servicio. Me tomaron mis datos para que la gerente Ana Colín se comunicará conmigo y hasta hoy no ha sucedido.
I give a star because I cannot give 0, AWFUL attention, I went more than 3 times to collect Afore funds and to date Santander has frozen my funds and I cannot use them. I have wanted to do this withdrawal for more than 15 days and nobody gives me a solution. My Afore has already shown me that Santander actually has the funds but the tellers don't get you out of any trouble, I'm sure they don't even know how to do it because when I explained the procedure I wanted to do they just stared at each other, no They have wanted to give me my money even when I already showed them my payment order number, etc. and they continue to deny me the service. They took my data so that the manager Ana Colín can communicate with me and to date it has not happened.
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Eduardo De La Vega on Google
★ ★ ★ ★ ★ They make you feel like you are a high roller VIP.
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Sean OBrien on Google
★ ★ ★ ★ ★ Absolutely the worst banking experience I have had in Mexico. Waited in line for 1 hour to complete simple transaction. Addressed it with the Director and he seemed non-plussed. Would never recommend this bank or location, unless of course you would like a nice quiet place to sit in conditioning for a disproportionately large part if your day........
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Dale Douglas on Google
★ ★ ★ ★ ★ I always use their ATM machines because they always have the most favorable exchange rate to to the dollar. Using services inside is another story. Like most banks in Mexico long lines and very slow usually unavoidable.
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