Santander - 44630 Guadalajara
1.8/5
★
based on 8 reviews
Contact Santander
Address : | Av. Manuel Acuña S/N, Providencia, 44630 Guadalajara, Jal., Mexico |
Phone : | 📞 + |
Website : | https://www.santander.com.mx/ |
Categories : |
Bank
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City : | Jal. |
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Abrraham Cervantes on Google
★ ★ ★ ★ ★ No te atienden, las personas parece que ninguno sabe hacer su trabajo te dejan esperando horas y mal servicio
They do not attend to you, the people seem that none of them know how to do their job, they leave you waiting for hours and bad service
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Irham Iriarteh on Google
★ ★ ★ ★ ★ Se pierde demasiado tiempo.
Fila de 40 minutos para turno
Y media hora sentado para que llegara el turno. Total mas de una hora
Too much time is wasted.
40 minute queue for shift
And half an hour sitting down for the turn to come. Total more than an hour
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Julien Mari on Google
★ ★ ★ ★ ★ Muchas gracias por este bonito letrero. Es igual de lindo que su atención al cliente. Viendo los comentarios, desafortunadamente nadie está revisando las opiniones de sus clientes. Una pena para un banco con tantos recursos.
Thank you very much for this beautiful sign. It's as nice as your customer service. Seeing the comments, unfortunately no one is reviewing the opinions of their customers. A shame for a bank with so many resources.
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Cristina Himes on Google
★ ★ ★ ★ ★ Tienen razón los otros clientes, nadie te atiende en mi caso pasaron 20 min, casi vacía la sucursal y no avanzaba los números en pantalla hasta que me paré a reclamar a ejecutivo por arte de magia fluyó todo
The other clients are right, no one attends to you in my case, 20 minutes passed, the branch almost emptied and the numbers on the screen did not advance until I stopped to complain to the executive, everything flowed magically
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Alejandro Ureña on Google
★ ★ ★ ★ ★ Pésimo servicio, tenemos 1 hora esperando y aun no nos pasan a caja no es posible que solo tengan 1 cajera en día último.
Terrible service, we have 1 hour waiting and they still haven't passed us to the box, it is not possible that they only have 1 cashier on the last day.
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John Glez on Google
★ ★ ★ ★ ★ Ha mejorado bastante y con la nueva directora han sido más amables siguen un poco lentos pero más que nada en 15 y por lo de la pandemia que no dejan entrar a más de 10 yo pienso que exageran los comentarios negativos ya que pues en si he visto mejoría en lo que va del año
It has improved a lot and with the new director they have been kinder they are still a bit slow but more than anything in 15 and because of the pandemic that they do not let more than 10 in, I think they exaggerate the negative comments since well, I have seen improvement so far this year
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V MCT on Google
★ ★ ★ ★ ★ La atención de los del cajero no es mala, pero esa sucursal siempre atiende solo 1 PERSONA EN CAJA! como en el oxxo! Siempre!
Y siempre hay muchisima gente o no hay servicio o no sirve su dispensador de ticket y hay que formarse o algo. No lo recomiendo.
The attention of the cashier is not bad, but that branch always attends only 1 PERSON IN THE BOX! like in the oxxo! Forever!
And there are always a lot of people or there is no service or their ticket dispenser does not work and you have to line up or something. I do not recommend it.
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Anupkumar Ketkale on Google
★ ★ ★ ★ ★ Terrible People ! No respect for a client and and clients time.
I go in at 3:15 pm. I speak to the executives for 1 hour and complete all the processes for an international transaction. At 4:15 pm they tell me they cannot process it since the window of it closes at 2:30 pm. They could have mentioned this at 3:15 pm. But they had waste my time and effort for 1 hour ! In addition it is am International bank where no one wants to even try to speak English ! No cooperation at all. If you don't want to coordinate with international clients in Mexico then simply do not accept International clients who cannot speak Spanish well.
I would recommend all international community in Mexico to not have an account in Santander simply because they don't have any respect for clients and clients' time.
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